Darrell English
Retail Sales Specialist
Winnipeg,MB
Summary
Many years experience in retail recreational sporting goods.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Cabela's Canada
03.2013 - 11.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
Education
Certificate - Computer Information Systems Administration (Network Systems Administration Option)
CDI College
Winnipeg, MB06.2000
Skills
- Customer Service
- Regulatory Compliance
- Order Processing
- Loss Prevention
- Persuasive Selling
- Retail Sales
- Sales Expertise
- Store Opening and Closing
- Providing Feedback
- Product and Service Sales
- Productivity Maximization
- Strategic Selling
- Customer Assistance
- Product Merchandising
- Product Knowledge
- Product Recommendations
- Teamwork and Collaboration
- Display Building
- Answering Customer Questions
- Ability to Lift 40 Pounds
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Speech Clarity
- Reading Comprehension
- Exceeding Customer Expectations
- Store Policies and Procedures
- Corporate Compliance
- Adaptable and Flexible
- Maintaining Clean Work Areas
- Strong Communication and Interpersonal Skills
- Leadership
Languages
English
Full Professional
Affiliations
Marine boat charter pilot.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate
Cabela's Canada
03.2013 - 11.2023
Certificate - Computer Information Systems Administration (Network Systems Administration Option)
CDI College
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