Darnell Thomas

Operations Supervisor

United Rentals

Pittsburg

08.2007 - Current

Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
Trained new employees on proper job functions and company policies and procedures.
Developed strong relationships with customers through excellent customer service practices.
Ensured compliance with all safety regulations in the workplace.
Coordinated with vendors regarding product availability, pricing, delivery schedules.
Directed employees on how to use equipment properly and safely.
Operated powered industrial trucks in accordance with OSHA regulations.
Reported any damages or malfunctions of equipment immediately to supervisor and manager.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Loaded pallets onto trailers for shipment.
Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Inspected loads prior to lifting to determine weight distribution and stability.
Followed safety protocols at all times when working with hazardous materials such as high-voltage electricity or chemicals.
Researched new technologies related to fusion splicing in order to stay up-to-date on industry trends.
Assembled a variety of tools and equipment necessary for completing projects quickly and accurately.
Collaborated with other technicians to ensure that all tasks were completed correctly and on schedule.
Attended training sessions regularly in order to maintain certifications required by employers.
Prepared detailed reports documenting service activities performed on each job site.
Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Responded promptly to emergency service requests from clients.
Performed routine maintenance on machinery to ensure optimal performance.
Provided technical support to customers over the phone and via email.
Collaborated with other technicians to resolve complex issues quickly and efficiently.
Completed all necessary paperwork for service calls in a timely manner.
Disassembled defective machines for repair or replacement of parts.
Calibrated instruments according to established procedures.
Assisted with training of junior technicians in proper installation techniques and safety protocols.
Kept up-to-date knowledge of industry trends, regulations, safety standards.
Replaced faulty parts or components following diagrams or blueprints.
Inspected and tested mechanical products to locate defects or malfunctions.
Ensured that all personal protective gear was worn at all times while on the job site.
Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Inspected finished projects for quality assurance purposes before handing off to customer.
Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
Lifted objects weighing up to 50 pounds without assistance when necessary.
Cleaned work area after job completion ensuring all debris is properly disposed of.
Performed regular checks of equipment for proper operation and safety compliance.
Transported heavy items from one location to another using hand trucks or carts.
Stacked and arranged products on pallets according to size and weight requirements.
Worked with team members to ensure efficient workflow throughout the day.
Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.