Darlyn Tapic
Prince George,BC
Summary
C O N T A C T P R O F I L E
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Cage Cashier Supervisor
Treasure Cove Casino
02.2022 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Secured casino funds not in use after balancing cash drawer.
- Checked customer identification and verified signatures for large transactions.
- Protected customers by following information security procedures and maintaining confidentiality of transactions.
- Processed various cash transactions and answered gaming customer questions.
Administrative Clerk
Ikea
01.2016 - 01.2021
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Input data and processed system change to generate accurate reports.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Sales Representative
QUICKSILVER, ROXY & DC
01.2013 - 01.2016
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
Diploma - Business Management
College of The New Caledonia
Prince George, BC12.2023
Bachelor of Science - Hotel, Resort And Restaurant Management
University of Cebu Main Campus
Cebu City, Philippines05.2012
Skills
- Records Maintenance
- Multitasking Capabilities
- Organizational Skills
- Time Management Proficiency
- Database Entry
- Customer Follow-Up
- Daily Reporting
References
- AVA TANA CALABIA, COSTLESS LIQUOR SUPERVISOR, PRINCE GEORGE, BC, avacalabia@gmail.com, +1 (236) 5509390
- HANNAH MEADOWCROFT - CAGE SUPERVISOR CASINO, PRINCE GEORGE, BC, +1 (778) 5517-4936
Timeline
Cage Cashier Supervisor
Treasure Cove Casino
02.2022 - Current
Administrative Clerk
Ikea
01.2016 - 01.2021
Sales Representative
QUICKSILVER, ROXY & DC
01.2013 - 01.2016
Diploma - Business Management
College of The New Caledonia
Bachelor of Science - Hotel, Resort And Restaurant Management
University of Cebu Main Campus
Similar Profiles
Hardeep KaurHardeep Kaur
Security Officer at Treasure Cove CasinoSecurity Officer at Treasure Cove Casino
PRIYA YADAVPRIYA YADAV
Table Dealer Supervisor at Treasure Cove CasinoTable Dealer Supervisor at Treasure Cove Casino
Cassandra Ysabel CorpuzCassandra Ysabel Corpuz
Accounting Intern at Treasure Cove CasinoAccounting Intern at Treasure Cove Casino