Darlington Sackor
hairstylist
Edmonton,Alberta
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Hairstylist
Almaria
07.2016 - 12.2022
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Contributed creative ideas for salon window displays, attracting potential clients and showcasing current trends in hair design.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Determined appropriate hair treatments based on conditions and textures.
- Recorded notes for future reference about customer preferences and services delivered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Answered phone calls and emails to schedule client appointments.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Revitalized the salon''s social media presence by curating engaging content showcasing the team''s work, resulting in increased online bookings and brand visibility.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Established strong relationships with local businesses for cross-promotional opportunities benefiting both parties involved.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
Education
Licensed - Hairstylist
MC College
Edmonton, AB05.2022
Skills
- Hair Maintenance
- Relationship Building and Management
- Razor Cutting
- Schedule Management
- Customer Consultation
- Color Corrections
- Customer Education
- Outstanding Client Retention
- Scalp Treatments
- Creativity and Originality
- Shampooing and Conditioning
- Balayage technique
- Barbering techniques
- Strong Leader
- Highly Motivated Self-Starter
- Sanitation Practices
- Advanced Communication Skills
- Team collaboration
- Customer service
- Salon maintenance
- Hair analysis
- Time management
- Clipper and Trimmer Operation
- Decision-Making
- Adaptable to Changing Client Needs
- Relationship Building
- Workspace Organization
- Hair Cutting and Trimming
- Moustache Trimming
- Payment Processing
- Clear Communication
- Customer Buying Habits
Languages
English
Full Professional
Certification
- [Hairatylist], [Mc College] - [2021-2022]
Timeline
Hairstylist
Almaria
07.2016 - 12.2022
Licensed - Hairstylist
MC College
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