Technical Support /Senior Systems Integrator- over 7 years providing technical support and computer systems maintenance, setting up computer equipment, installing software and hardware, diagnosing and performing tests and repairs on computer equipment and programs, and also teaching clients to use programs. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.