Always willing to learn new things that will give me more opportunity to grow in life . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
5
5
years of professional experience
Work History
Dental Insurance Biller/Front Office Assistant
My Dentist In Bakersfield
08.2022 - Current
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Work with DENTRIX & Vyne
Maintained accurate records of customer payments.
Responded to customer concerns and questions on daily basis.
Audited and corrected billing and posting documents for accuracy.
Followed up on denials, late payments, extensions and other special circumstances.
Maintained confidentiality of patient finances, records, and health statuses.
Processed eligibility and benefits verification and authorization requests.
Posted payments to accounts and maintained records.
Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Processed medical insurance claims and payments.
Performed various administrative tasks by filing, copying and faxing documents.
Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.