Darlene Tremblay
Vanderhoof,Canada
Summary
Dedicated and compassionate professional with extensive experience in customer service and healthcare administration. Adept at providing support to individuals in need while ensuring accurate records, effective communication, and smooth office operations. Passionate about assisting individuals in maintaining independence and improving their quality of life.
Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Fort St. John Medical Clinic
01.2021 - Current
- Scheduled patient appointments, managed check-ins and payments, and maintained records
- Coordinated prescription refills with pharmacies and worked with insurance providers on billing
- Assisted with administrative tasks such as phone inquiries, filing, and updating patient records
Caregiver
Arnold Family
01.2019 - Current
- Provided compassionate personal care assistance, including meal preparation and daily activities support
- Ensured client well-being while promoting independence and maintaining a comfortable home environment
Office Manager
Fort St. John Physiotherapy
01.2018 - Current
- Managed office operations, including inventory oversight, ordering supplies, and shipment processing
- Scheduled appointments and maintained patient records for workflow optimization
Education
Grade 12 -
Nechako Valley Secondary School
Skills
- Exceptional ability to assist with daily living activities
- Strong communication skills
- Proficient in scheduling
- Managing records
- Processing payments
- Experience handling confidential healthcare information
- Skilled in Microsoft 360 (Word, Excel, PowerPoint)
- Health records management software
- Multitasking and organization
- Computer skills
- Problem-solving
Education Certifications
- Grade 12, Nechako Valley Secondary School
- Microsoft 360 Level 2 & 3 (Word, Excel, PowerPoint)
- WHMIS Certification
- Occupational First Aid Level 1
- Registered with BC Care Aide Registry
Timeline
Medical Office Assistant
Fort St. John Medical Clinic
01.2021 - Current
Caregiver
Arnold Family
01.2019 - Current
Office Manager
Fort St. John Physiotherapy
01.2018 - Current
Grade 12 -
Nechako Valley Secondary School
Similar Profiles
Paula HolmPaula Holm
Medical Office Assistant at Fort St John Medical ClinicMedical Office Assistant at Fort St John Medical Clinic
Lynnette PittamLynnette Pittam
Regional Operations Manager at Fort St John Dental ClinicRegional Operations Manager at Fort St John Dental Clinic
Jayde BankheadJayde Bankhead
Dental Office Administrator at Fort St. John Dental ClinicDental Office Administrator at Fort St. John Dental Clinic
BRYAN MEIERBRYAN MEIER
Journeyman Millwright at Kailtek IndustrialJourneyman Millwright at Kailtek Industrial
Sylvia WilliamsSylvia Williams
Production Labourer at V.S.W.P.Production Labourer at V.S.W.P.