DARLENE TRAVIS
Garden Grove
Summary
Recovery support specialist with expertise in crisis intervention and motivational interviewing. Demonstrated success in maintaining precise client documentation and collaborating with multidisciplinary teams to improve care outcomes. Committed to utilizing strong interpersonal skills to facilitate client recovery processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RSS - Overnight Recovery Support Specialist
Phoenix House CA
Venice
07.2025 - Current
- Delivered crisis intervention services to manage acute mental health or substance abuse episodes.
- Delivered emotional support during challenging moments, strengthening clients' resilience and coping abilities.
- Offered guidance to clients navigating recovery from substance use disorders.
- Maintained a safe, respectful environment for all participants through trauma-informed practices.
- Supported clients in developing daily living skills and coping strategies, promoting greater independence.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services.
- Recorded client progress in electronic health records, facilitating continuity of care and informed treatment decisions.
- Adhered to ethical standards while supporting vulnerable populations in crisis situations.
CCAPP RADT Intern
Phoenix House CA
Venice
07.2025 - 10.2025
- Engaged with clients to provide empathetic support and resources.
- Recorded client interactions and program participation to ensure comprehensive documentation.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted staff with administrative tasks and facilitated client communications to enhance workflow.
- Prepared reports summarizing project progress and results for management review.
- Fostered positive working relationships with staff and management to promote a collaborative environment.
Education
Alcohol & Drug Counselor Certificate Program - Substance Abuse Disorder Counseling
LA Training Institute, Alcohol & Drug Counseling
Carson, CA11-2025
Skills
- Substance abuse counseling
- Crisis intervention
- Behavioral intervention
- Motivational interviewing
- Client reporting
- Team collaboration
- Stress management
- Interpersonal skills
Certification
- CCAPP RADT Registration Certification, R1549240224, Valid To 02/16/2027
Timeline
RSS - Overnight Recovery Support Specialist
Phoenix House CA
07.2025 - Current
CCAPP RADT Intern
Phoenix House CA
07.2025 - 10.2025
Alcohol & Drug Counselor Certificate Program - Substance Abuse Disorder Counseling
LA Training Institute, Alcohol & Drug Counseling