Summary
Overview
Work History
Education
Skills
References
Timeline
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Darlene Ramos

North York,Canada

Summary

A confident and reliable individual offering excellent communication and problem-solving skills with the ability to work in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Crew Trainer

McDonald's
Toronto, Canada
10.2022 - Current
  • Greeted customers, took orders, and served high-quality food, ensuring smooth transaction processing
  • Collaborated with team members to enhance customer satisfaction and streamline service delivery
  • Maintained clean, safe environment by adhering to proper hygiene and safety procedures

Sales Associate

All That Sparkles
Toronto, Canada
11.2024 - 03.2025
  • Guided customers in selecting jewelry, enhancing their shopping experience through personalized service
  • Executed sales transactions accurately, facilitating smooth daily store operations and customer purchases
  • Organized inventory and maintained displays to create an appealing shopping environment, driving customer engagement

Team Member

Tim Hortons
North York, Canada
07.2021 - 04.2022
  • Delivered exceptional customer service, addressing customer needs and inquiries
  • Accurately prepared food and drink orders to enhance customer satisfaction
  • Ensured cleanliness and restocked displays to create a welcoming environment

Warehouse Associate

Repack Canada
Etobicoke, Canada
06.2021 - 07.2021
  • Applied labels and verified accuracy to facilitate efficient inventory management
  • Unpacked and repackaged products to ensure quality and readiness for distribution
  • Maintained clean and organized workspace to support operational safety and efficiency

Volunteer

Tender Years Daycare
Toronto, Canada
06.2020 - 07.2020
  • Monitored children's safety and communicated concerns
  • Engaged students and supported classroom activities
  • Assisted staff in planning activities and ensuring a safe environment

Education

Medical Device Reprocessing Technician (MDRT) Program -

Seneca Polytechnic
Toronto, ON
12-2026

Ontario Secondary School Diploma -

Forest Hill Collegiate Institute
Toronto, ON
12-2022

Skills

  • Customer service
  • POS systems
  • Strong verbal communication
  • Strong written communication
  • Computer proficiency
  • Microsoft Word
  • Microsoft PowerPoint
  • Google Suite
  • Email
  • Meeting deadlines
  • Teamwork
  • Flexibility
  • Strong listening skills
  • Eagerness to learn
  • Independent work

References

Available upon request

Timeline

Sales Associate

All That Sparkles
11.2024 - 03.2025

Crew Trainer

McDonald's
10.2022 - Current

Team Member

Tim Hortons
07.2021 - 04.2022

Warehouse Associate

Repack Canada
06.2021 - 07.2021

Volunteer

Tender Years Daycare
06.2020 - 07.2020

Medical Device Reprocessing Technician (MDRT) Program -

Seneca Polytechnic

Ontario Secondary School Diploma -

Forest Hill Collegiate Institute
Darlene Ramos