Darlene Pizzo
Port Colborne,ON
Summary
Disciplined religious worker seeking to provide community outreach and spiritual growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Approachable and committed to building relationships and fostering sense of belonging.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Niagara Christian Collegiate
09.2011 - 09.2023
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Surpassed team goals by partnering with colleagues
to implement best practices and protocols. - Scheduled office meetings and client appointments.
School Custodian
Niagara Christian Collegiate
09.2005 - 09.2011
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
Business Owner/Operator
Welland Music Academy
04.1998 - 06.2010
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over organization's complete operations.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma -
Port Colborne High School
Port Colborne, ONSkills
- Dedicated Team Player
- Sunday School Instruction
- Spiritual Guidance
- Youth Ministry Support
- Interpersonal Skills
- Attention to Detail
- Teamwork and Collaboration
- Strong Work Ethic
- Relationship Building
- Positive Reinforcement
- Small Business Operations
- Office Administration
- Computer Knowledge
Languages
English
Professional Working
Certification
- WHIMIS Training
- Allergy Aware
Timeline
Administrative Assistant
Niagara Christian Collegiate
09.2011 - 09.2023
School Custodian
Niagara Christian Collegiate
09.2005 - 09.2011
Business Owner/Operator
Welland Music Academy
04.1998 - 06.2010
High School Diploma -
Port Colborne High School
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