Summary
Overview
Work History
Education
Skills
Timeline
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Darlene Partida

Garden Grove,CA

Summary

Hardworking individual with engaging personality who is focused on completing work to consistently exceed targets and meet expectations. Reliable team member and dedicated to always meeting the needs of customers and guests.

Overview

6
6
years of professional experience

Work History

Front Office Coordinator

Special Olympics Southern Califronia
05.2023 - Current
  • Ensure all questions are answered when customers call
  • Monitored office supplies by checking inventory and placing orders.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Server

GuacAmigos
04.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Provided excellent service by creating a warm and welcoming environment
  • Kept customer satisfaction high by topping off drinks frequently and anticipating needs such as condiments and extra napkins

Barista

Starbucks
03.2020 - 03.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Server/Cashier

Wahoo's Fish Taco
01.2018 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Provided prompt service to customers in order to maintain high levels of satisfaction.

Education

High School Diploma -

Saddleback High School
Santa Ana, CA
05.2018

Skills

  • Workflow Coordination
  • Multitasking
  • Warm and Friendly
  • Active listening
  • Attention to detail
  • Bilingual
  • Communication skills
  • Problem solving
  • Respectfulness

Timeline

Front Office Coordinator

Special Olympics Southern Califronia
05.2023 - Current

Server

GuacAmigos
04.2021 - Current

Barista

Starbucks
03.2020 - 03.2021

Server/Cashier

Wahoo's Fish Taco
01.2018 - 10.2020

High School Diploma -

Saddleback High School
Darlene Partida