Darlene Partida
Garden Grove,CA
Summary
Hardworking individual with engaging personality who is focused on completing work to consistently exceed targets and meet expectations. Reliable team member and dedicated to always meeting the needs of customers and guests.
Overview
6
6
years of professional experience
Work History
Front Office Coordinator
Special Olympics Southern Califronia
05.2023 - Current
- Ensure all questions are answered when customers call
- Monitored office supplies by checking inventory and placing orders.
- Interacted with customers by phone, email, or in-person to provide information.
- Increased team productivity by reorganizing office supplies and protocols.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Server
GuacAmigos
04.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided excellent service by creating a warm and welcoming environment
- Kept customer satisfaction high by topping off drinks frequently and anticipating needs such as condiments and extra napkins
Barista
Starbucks
03.2020 - 03.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server/Cashier
Wahoo's Fish Taco
01.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Provided prompt service to customers in order to maintain high levels of satisfaction.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA05.2018
Skills
- Workflow Coordination
- Multitasking
- Warm and Friendly
- Active listening
- Attention to detail
- Bilingual
- Communication skills
- Problem solving
- Respectfulness
Timeline
Front Office Coordinator
Special Olympics Southern Califronia
05.2023 - Current
Server
GuacAmigos
04.2021 - Current
Barista
Starbucks
03.2020 - 03.2021
Server/Cashier
Wahoo's Fish Taco
01.2018 - 10.2020
High School Diploma -
Saddleback High School
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