Darlene McDonald
Newmarket,ON
Summary
Driven and resourceful Executive Assistant with over 20 years' experience assisting high-achieving executives. Proven track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
29
29
years of professional experience
Work History
Executive Assistant, Land Sales
Norman Hill Realty Inc., Brokerage
08.2005 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Conducted research and analyzed data to provide detailed reports on various business topics.
Executive Assistant to the President
National Homes / Pantalone Realty Inc.
03.1995 - 08.2005
- Enhanced executive efficiency by managing and prioritizing the President's daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
- Processed travel expenses and reimbursements for executive team.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Developed and maintained automated alert systems for important deadlines.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Calendar Management
- Travel Coordination
- Meeting planning
Accomplishments
- Managed a team of two Real Estate Brokers who were the top grossing land agents with sales in excess of $350M
- Planned corporate meetings, lunches and special events for clients.
Languages
English
Full Professional
Additional Information
A team oriented Executive Assistant with great communication skills and proven track record.
Timeline
Executive Assistant, Land Sales
Norman Hill Realty Inc., Brokerage
08.2005 - Current
Executive Assistant to the President
National Homes / Pantalone Realty Inc.
03.1995 - 08.2005
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