Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darla Stubbington

La Broquerie,MB

Overview

14
14
years of professional experience

Work History

Key Holder Supervisor

Dollarama
12.2011 - 05.2013
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Received and counted money.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened inventory boxes and restocked shelves.

Lunch Program Supervisor

Inkster School Lunch Program
10.2006 - 06.2009
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
  • Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
  • Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.
  • Upheld strict compliance with internal policies and external regulations governing the program''s activities, ensuring all operations ran smoothly without legal issues or complications.
  • Participated in community events to promote services and engage with public.

Sales Associate

Town and Country Footwear
10.1999 - 06.2001
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Gr 11 -

Pierre Radisson Colligiate
Winnipeg, MB

Skills

  • Promotional strategies
  • Store operations
  • Employee Scheduling
  • Training and mentoring
  • Staff Oversight
  • Staff Training and Development
  • Safety enforcement
  • Customer Service
  • Cash Handling
  • Task Delegation

Languages

English
Professional Working

Timeline

Key Holder Supervisor

Dollarama
12.2011 - 05.2013

Lunch Program Supervisor

Inkster School Lunch Program
10.2006 - 06.2009

Sales Associate

Town and Country Footwear
10.1999 - 06.2001

Gr 11 -

Pierre Radisson Colligiate

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Darla Stubbington