Darius Allen
Calgary,AB
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at National. Proven ability to enhance guest engagement and efficiently manage reservations. Adept at cash handling and organization, consistently improving operational flow and customer satisfaction. Recognized for cultivating lasting relationships with clients and ensuring seamless service transitions.
Overview
3
3
years of professional experience
Work History
Server
National
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Lead Host
National
01.2023 - 12.2024
- Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
- Assisted in marketing efforts to promote special events and increase restaurant attendance.
Personal Assistant
Private Employment
06.2022 - 12.2022
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Kept detailed track of household and maintenance inventory and schedules.
Education
High School Diploma -
Crescent Heights High School
Calgary, AB01-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Telephone skills
- Organization skills
- Scheduling
Languages
English
Timeline
Server
National
12.2024 - Current
Lead Host
National
01.2023 - 12.2024
Personal Assistant
Private Employment
06.2022 - 12.2022
High School Diploma -
Crescent Heights High School
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