Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
5
5
years of professional experience
2
2
Certification
Skills
Driving
Leadership
Team Management
Organizational skills
Farsi
Basic math
Customer service
Cash handling
English
Automotive repair (Less than 1 year)
Maintenance (1 year)
Sales (3 year)
Vehicle Maintenance
Certifications and Licenses
Construction Safety Training System
Work History
Recycler
The Pallet Recycler
Edmonton, AB
03.2022 - 08.2022
Cut down pallets using table saw, jigsaw, and chop saw
Sort through ideal and destroyed pallets
Repair Pallets back to ideal standards
Performed quality Check all repaired pallets
Operate forklift
Load and unload 18 wheeler truck with pallet jack
Track Marshall
West Edmonton Mall, Drive Go Karts
Edmonton, AB
09.2021 - 08.2022
Making sure all safety checks are done accordingly and properly to make sure customers are always safe
Assign either group tasks or individual tasks to other staff
Handle with cash, debit, credit, and online purchases
Taking time to greet customers and make sure that are ready and also comfortable before their race
Maintaining clean sanitized work environment
Enforce Covid guidelines accordingly to AHS
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Cashier Supervisor
No Frills
Edmonton, AB
01.2020 - 10.2021
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity target
Verified accuracy of daily cashier batches by checking all receipts, checks, and cash
Monitored areas for security issues and safety hazard
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Quickly and accurately counted tills at start and end of shift
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
Team Leader
McDonald's
Edmonton, AB
11.2017 - 01.2020
Established open and professional relationships with team members which helped resolve issues and conflicts quickly
Coach team members in customer service techniques providing feedback and encouragement were reaching sales goals
Cross train and provide it back up for customer service managers
Maximize efficiency by removing safety hazard and debris from work areas.
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
M.E Lazerte
Edmonton, AB
06.2020
Certification
Construction Safety Training System - December 2021 to Present
OSSA Fall Protection - November 2021 to November 2024
Timeline
Recycler
The Pallet Recycler
03.2022 - 08.2022
Track Marshall
West Edmonton Mall, Drive Go Karts
09.2021 - 08.2022
Cashier Supervisor
No Frills
01.2020 - 10.2021
Team Leader
McDonald's
11.2017 - 01.2020
High School Diploma -
M.E Lazerte
Construction Safety Training System - December 2021 to Present
OSSA Fall Protection - November 2021 to November 2024
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