Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Darion Duelas

Eastvale

Summary

Dynamic leader and tech-savvy problem solver, acclaimed for driving customer satisfaction and boosting sales at Best Buy. Leveraged deep understanding of tech products, POS systems, and exceptional leadership to enhance team efficiency and performance. Known for unparalleled work ethic and customer accommodation, consistently earning 5-star customer reviews and achieving goals with an unrivaled level of efficiency .

Overview

4
4
years of professional experience

Work History

Sales Associate & Product Flow Specialist

Best Buy
10.2023 - Current
  • Located products for both customer assistance as well as for staging items for customers ordering online to pick up.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers find solutions to their tech or service related problems and aided them in achieving satisfactory solutions
  • Aided warehouse in the distribution of merchandise from shipments to the sales floor

Floor Staff Team Lead

Regal Cinemas
05.2022 - 11.2022
  • Lead and organized a team of twenty employees to provide timely, efficient, and positive customer support
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks provided by the District Manager with the utmost efficiency while simultaneously maximizing efficiency of Day-To-Day operations

Theater Attendant

Regal Cinemas
07.2021 - 05.2022
  • Provided expert customer service to guests and ensured great deal of satisfaction
  • Managed the cleanliness of each and every theater after showings with a timely approach and thorough execution
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.

Education

Mechanical Engineering

Norco College
Norco, CA
06-2026

Certificate of Completion - Aerospace Engineering

L'Space Mission Concept Academy
Arizona State University
12-2023

High School Diploma -

Eleanor Roosevelt High School
Eastvale, Ca
06-2020

Skills

  • Upselling with a focus on customer satisfaction
  • Deep understanding of POS systems to aid customers and other employees in problem solving
  • Natural inclination for leadership, able to organize a team to achieve the highest level of efficiency
  • Complex Problem-solving
  • Hospitality and accommodation, a leader in customer given 5-star reviews
  • Deep understanding of most tech products to accurately aid customers in finding the product that satisfies them
  • Very flexible schedule, always the first person management calls to fill in a shift
  • Humor, friendliness, and a grand deal of empathy for customers
  • Very hard-working

Interests

Music Production, Film Making and Editing, Automotive Maintenance

Timeline

Sales Associate & Product Flow Specialist

Best Buy
10.2023 - Current

Floor Staff Team Lead

Regal Cinemas
05.2022 - 11.2022

Theater Attendant

Regal Cinemas
07.2021 - 05.2022

Mechanical Engineering

Norco College

Certificate of Completion - Aerospace Engineering

L'Space Mission Concept Academy

High School Diploma -

Eleanor Roosevelt High School

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Darion Duelas