Darin McKeon
Ontario
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Skilled Pest Control Supervisor with background in overseeing and evaluating pest control programs. Demonstrates ability in training staff, ensuring compliance with safety regulations, and implementing effective pest management strategies. Strengths include problem-solving skills, leadership abilities, and knowledge of various pest control methods. Previous roles have resulted in improved efficiency of operations and ensured adherence to industry standards.
Overview
11
11
years of professional experience
2005
2005
years of post-secondary education
Work History
Operations Manager
Hart’s Extermination Company
Dana Point
06.2015 - Current
- Managed daily operations for pest control services and team coordination.
- Oversaw inventory management and procurement of pest control supplies.
- Developed and implemented training programs for new staff members.
- Taught seminars on German cockroach management
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Supervised daily pest control operations and ensured compliance with safety regulations.
- Trained and mentored team members on effective pest management techniques.
- Educated customers about proper sanitation practices to reduce potential pest problems.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Provided guidance on proper sanitation practices to reduce the risk of further infestation.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Identified infestations and isolated sources with physical inspections of premises.
- Conducted thorough inspections of residential and commercial properties to identify signs of pests and potential entry points.
- Developed and implemented customized pest management plans based on individual client needs and severity of infestation.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Montclair High School
Montclair, CASkills
- Inventory management
- Pest control techniques
- Compliance oversight
- Customer education
- German Cockroach Specialist
Timeline
Operations Manager
Hart’s Extermination Company
06.2015 - Current
Montclair High School