To obtain a position where my skills can be utilized, and where there is an opportunity for advancements.
Overview
16
16
years of professional experience
Work History
STORE MANAGER
THE LUGGAGE FACTORY
11.2019 - 12.2024
Responsible for opening and closing store.
Responsible for all cash handling; up to and including all bank runs and transactions.
Works with the store Director/General manager to establish and achieve sales and margin goals, develop operating budgets and monitor performance of other employees.
Responsible for training and supervision of store staff to maximize sales and profit performance.
Responsible for scheduling and all employee schedule changes.
Responsible for all new hire guidance and training.
Responsible for packaging customer orders.
Responsible for keeping the store in order, cleaning, and restocking merchandise, merchandising, receiving new stock doing floor sets.
SUPERVISOR
POLO RALPH LAUREN
07.2018 - 11.2019
Responsible for sales and profit performance in assigned store department-men’s, women, children, home, accessories, etc.
Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
Works with the store Director/General manager to establish and achieve sales and margin goals, develop operating budgets and monitors performance.
Responsible for training and supervision of store staff to maximize sales and profit performance.
Coach and mentor all employees to achieve optimal results.
Directs the execution of Ralph Lauren’s promotional strategies and programs, assuring that they support Ralph Lauren’s retail, sales, marketing and profit objectives.
Regularly visits relevant competition to maintain an awareness of store performance issues and marketing trends.
Understands and places a high priority on providing input to both the buying division and the visual presentation team in regard to merchandise presentation and maintenance of an in-store environment consistent with Ralph Lauren’s desired image and character.
Assist in executing visual directives and compelling, place high priority on upholding presentation standards and upholding presentation standards and holding the team accountable to such standards.
MANAGER
LANE BRYANT
04.2016 - 07.2018
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and complaints.
Reorganized the sales floor to meet company standards.
Training girls on upholding positive credit goals ads up sale, conversion and excelling in customer service.
In down time were required to complete ship to store orders and ship from store using ups methods.
Complete debits and stock the store and sensor new merchandise.
Opening and closing store drive goals with each segment support execution cover floor and fitting room always maintain awareness of all sales and promotions.
SALES ASSOCIATE
BROOKS BROTHERS
10.2012 - 01.2016
Display First Class Service allowing customers an amazing shopping experience.
Met and exceeded quotas and sales goals per company requirements.
Handle upkeep and cleanliness of store, include but not limited to a neat and organized selling area, continuously cleaning shelves, counters and fixtures to create an easy to shop environment.
Preformed daily stock and inventory.
Ensure all merchandise is properly priced and take corrective action when it is not.
Ability to properly operate cash register: sales, returns, discounts, opening and end of shift procedures promptly and within company guidelines.
SALES ASSOCIATE
VICTORIA'S SECRET
09.2008 - 10.2012
Monthly sales meetings to enhance sales skills and product knowledge.
Opened and activated Victoria’s Secret Angel Credit Card accounts.
Met Monthly quotas and continuous upselling on merchandise.
Replenish merchandise and counted inventory Assists in maintenance of backroom and under stock, including both merchandise and non-merchandise, to brand standards to enable efficient replenishment.
Education
Cosotology School
Victor Valley Community College
06.2025
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Antelope Valley High School
06.2007
Skills
Strong work ethics
Extremely computer literate
Attentive to detail
Effectively performs multiple task
Establishes and maintain customer loyalty
Learns and apply new methods quickly and with ease
Communicates effectively
Solves complex problems with ease
Produces quality work while maintaining production
Extraordinary ability to sale, and or upsell on company products
Coachable, trainable and Open-minded, I take constructive criticism well