Darien Martinez
Los Gatos,CA
Summary
.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
14
14
years of professional experience
Work History
Server
DJ's Restaurant
02.2021 - 04.2023
- Adapted quickly to changing priorities in high-pressure environments while maintaining professionalism.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Server
Las Casuelas
03.2012 - 02.2020
- Learned menu items thoroughly to offer informed recommendations to patrons.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Followed safety and sanitation protocols to uphold health standards in food service operations.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista Manager
How You Bean
06.2009 - 11.2012
- Supervised daily operations of coffee bar, ensuring high-quality service and customer satisfaction.
- Trained and mentored new baristas on beverage preparation and customer engagement techniques.
- Implemented staff scheduling strategies to enhance workflow efficiency during peak hours.
- Served customers quickly and efficiently and created strategies to prevent delays.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Quality control
Languages
English
Native or Bilingual
Timeline
Server
DJ's Restaurant
02.2021 - 04.2023
Server
Las Casuelas
03.2012 - 02.2020
Barista Manager
How You Bean
06.2009 - 11.2012
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