Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Darian Kroonen

Edmonton,AB

Summary

Dynamic professional with extensive customer service experience at Cash Canada, excelling in cash handling and inventory control. Recognized for building strong customer relationships and maintaining a secure store environment. Proven ability to train staff and adapt to changing priorities, ensuring operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

McDonald's
10.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Laborer

CRS
07.2020 - 08.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Pawnbroker

Cash Canada
03.2017 - 02.2020
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
  • Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Performed store open and close procedures as part of shift responsibilities.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.

Cashier

HMS Host International
09.2018 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Set up new sales displays each week with fresh merchandise.

Cashier

Wendy's
01.2016 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Prepared orders for customers and made sure it was handed out on time with no issues.

Education

High School Diploma -

Blackgold Outreach
Leduc, AB
06-2016

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Money handling
  • Product knowledge
  • POS system operations
  • Staff training
  • ID verification
  • Attention to detail
  • Inventory control
  • Sales expertise
  • Retail merchandising
  • Daily reporting
  • Multitasking and organization

Accomplishments

  • Completed manager training program.
  • Trained and mentored 5 employees.
  • Supervised team of 5 staff members.

Languages

English
Full Professional

Certification

First Aid

H2S Alive

Traffic Control Ticket

Timeline

Cashier

McDonald's
10.2020 - 02.2021

Laborer

CRS
07.2020 - 08.2020

Cashier

HMS Host International
09.2018 - 01.2019

Pawnbroker

Cash Canada
03.2017 - 02.2020

Cashier

Wendy's
01.2016 - 12.2016

High School Diploma -

Blackgold Outreach

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Darian Kroonen