Experienced in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Sales Representative Team Leader
OSL Wireless
05.2025 - Current
Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
Maintained a clean working environment.
Worked with customers regarding ongoing issues via troubleshooting to find a resolution.
Sales Representative
Dixon Commercial
09.2024 - 03.2025
Developed and maintained relationships with existing clients to ensure customer satisfaction
Generated new sales leads through cold calling and networking activities
Performed regular follow-ups with prospects to close deals in a timely manner
Marketing Specialist
Accenture
03.2023 - 09.2024
Organized with advertiser to discuss promotional events upcoming in order to increase brand awareness and customer engagement
Developed marketing strategies for existing products, services and new product launches
Engaged with advertisers to understand their needs on the platform and how I can further assist them with hitting those targets
Performed duties via scheduled calls and proactive outreach
Sales Associate
Telus Mobility
01.2022 - 03.2023
Greeted customers and provided exceptional customer service
Assisted customers with product selection, upselling additional services and products and answered questions with understanding and empathy
Provided accurate information about products, prices and services
Built relationships with customers to encourage repeat business
Conducted inventories on a regular basis to track stock levels
Education
Associates - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning
Brampton
06.2018
Skills
Time Management
Customer Service
Teamwork and Collaboration
Attention to detail
Listening skills
Problem-solving skills
Appointment scheduling
Languages
English
Timeline
Sales Representative Team Leader
OSL Wireless
05.2025 - Current
Sales Representative
Dixon Commercial
09.2024 - 03.2025
Marketing Specialist
Accenture
03.2023 - 09.2024
Sales Associate
Telus Mobility
01.2022 - 03.2023
Associates - Social Service Worker
Sheridan College Institute of Technology And Advanced Learning