Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daria Miliukova

Surrey,Canada

Summary

  • I have a work visa and am legally allowed to work in Canada
  • The ability to stand or walk up to 8/10-hours per shift
  • The ability to work in an environment reliant on visual and auditory safety cues
  • Detail oriented, good organizational skills
  • Physically fit and able to lift 50 lbs.
  • Clear criminal background
  • Hardworking, responsible, stress-resistant, working with clients, fast learner, communication skills
  • Extensive experience in customer service
  • 21.10 I will complete the forklift driving course and receive a license
  • Purposeful and ready for night work in a team

Overview

5
5
years of professional experience

Work History

Project manager SEO

Inweb
03.2021 - 06.2023
  • Project management, communication with clients and team
  • Drawing up reports, working with monthly documentation
  • Planned and assigned tasks for the project team, leading to increased productivity.
  • Conducted daily briefings to ensure project plan adherence, resulting in timely task completion.
  • Assessed development teams' performance regularly, reporting to management for improvements.
  • Improved inter-departmental communication.
  • Managed project tech utilization to stay within budget.
  • Established protocols, checklists, and policies for enhanced team efficiency. Addressed customer issues, leading to reduced complaints.
  • Issuing invoices, working with monthly invoices.

Call center hotline operator

Citrus
01.2020 - 04.2021
  • Dealing with customer objections and complaints
  • Receiving more than 250 incoming calls per day
  • Communication with the client, answers to consumer questions.

Shop assistant/ Sales consultant

Tooposhop
06.2019 - 01.2020
  • Work in a warehouse
  • Consulting clients on product issues
  • Working with the cash register
  • Working with cash
  • Opening and closing a shift
  • Communication with the client, answers to consumer questions.

Barista, shift manager

AromaKava
11.2018 - 06.2019
  • Preparing hot/cold drinks
  • Working with the cash register
  • Opening and closing a shift
  • Communication with the clients, answers to consumer questions
  • Reception of goods, inventory.

Education

Professional Junior Bachelor -

Odessa National Technological University
Ukraine, Odessa
10.2023

Private Odessa Academy of Computer Technologies "STEP"
Ukraine, Odessa
05.2016

Skills

  • Friendly, Positive Attitude
  • Decision-Making
  • Excellent process management and organization skills
  • Clear and concise communication skills
  • Ability to handle pressure
    and meet tight deadlines Innovation and creativity in problem-solving
  • Basic Math

Languages

English
Professional Working
Russian
Elementary
Ukrainian
Native or Bilingual

Timeline

Project manager SEO

Inweb
03.2021 - 06.2023

Call center hotline operator

Citrus
01.2020 - 04.2021

Shop assistant/ Sales consultant

Tooposhop
06.2019 - 01.2020

Barista, shift manager

AromaKava
11.2018 - 06.2019

Professional Junior Bachelor -

Odessa National Technological University

Private Odessa Academy of Computer Technologies "STEP"
Daria Miliukova