Daria Knyga
Victoria,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Office Administrator/Inventory Coordinator
Milani plumbing and heating
Victoria, BC
12.2023 - Current
- Coordinated and managed daily administrative operations of the office.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
Quality Control Supervisor
Axiom Builders
Victoria, BC
01.2023 - 09.2023
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Trained new employees
- Managed quality control team
- Ensured compliance with all applicable standards and regulations.
- Performed inspections on finished products.
- Investigated customer complaints and initiated corrective action plans.
- Documented all inspection results in the company database system.
- Reviewed supplier contracts ensuring that they meet established quality requirements.
- Scheduled priorities, equipment, workstations and staff members to meet goals on time.
Quality Control Specialist
Axiom Builders
Calgary, AB
12.2020 - 09.2022
- Performed detailed inspections of incoming materials, ensuring they met the required standards.
- Monitored processes to identify potential areas of improvement.
- Conducted root cause analysis of product defects and identified corrective actions.
- Analyzed data from quality assurance testing to determine if products met specifications.
- Collaborated with teams to ensure that established quality standards were followed.
- Identified opportunities for improvement in existing processes.
- Documented test results accurately using statistical methods and software programs.
- Inspected and repaired products to meet project expectations.
Training Facilitator
Suncor
Fort McMurray, AB
03.2015 - 12.2019
- Developed and implemented a comprehensive training curriculum for new hires.
- Facilitated group learning sessions, workshops, seminars, and orientations.
- Assessed employee performance during trainings and provided feedback.
- Maintained records of all staff members who attended training sessions and their respective outcomes.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Organized handbook and course documentation for participants.
Quality Assurance Specialist
HRG
Vancouver, BC
11.2008 - 10.2014
- Developed and maintained quality assurance protocols, processes and procedures.
- Reviewed customer requirements and specifications to ensure products met standards.
- Executed test plans and scripts according to established timelines.
- Verified accuracy of product documentation such as labels, instructions, warnings.
- Worked closely with suppliers to ensure that components met required specifications.
- Inspected and repaired products to meet project expectations.
Skills
- Quality Control Planning
- Technical Writing
- Process Analysis
- Corrective Action Planning
- Workflow Analysis
- Performance Monitoring
- Shift Scheduling
- Production Planning
- Quality Assurance
- Coordinating Daily Operations
- Schedule Oversight
- Supply Inventory
- Document Management
Timeline
Office Administrator/Inventory Coordinator
Milani plumbing and heating
12.2023 - Current
Quality Control Supervisor
Axiom Builders
01.2023 - 09.2023
Quality Control Specialist
Axiom Builders
12.2020 - 09.2022
Training Facilitator
Suncor
03.2015 - 12.2019
Quality Assurance Specialist
HRG
11.2008 - 10.2014
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