Daria Khalei
Winnipeg
Summary
Motivated and personable individual seeking a server position in a dynamic restaurant environment. Eager to leverage strong communication skills and a passion for customer service to enhance guest experiences, contribute to team success, and support the establishment's reputation for excellence. Dedicated to maintaining a positive atmosphere while efficiently managing multiple tasks in a fast-paced setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Journeys
07.2018 - 08.2020
- Used people skills and service skills to provide customers with the right products for them while creating a positive, hospitable experience
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Host/Server
Wasabi Sabi
07.2020 - 04.2022
- Communicated and worked with various positions such as hosts, servers, and chefs to provide hospitable and genuine dining experiences to customers
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Sales Associate
Aritzia
08.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Receptionist
SK Security
07.2020 - Current
- Completed various tasks efficiently and effectively by communicating with others and using problem-solving skills
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Bachelor of Science -
UNIVERSITY OF MANITOBA
04-2024
HIGH SCHOOL DIPLOMA -
ST MARYS ACADEMY
06.2019
Skills
- Communication
- Hospitality and service skills
- Teamwork and leadership abilities
- Quick-thinking and problem-solving traits
- Verbal and written communication
- Administrative support
Timeline
Sales Associate
Aritzia
08.2022 - 08.2024
Host/Server
Wasabi Sabi
07.2020 - 04.2022
Receptionist
SK Security
07.2020 - Current
Sales Associate
Journeys
07.2018 - 08.2020
HIGH SCHOOL DIPLOMA -
ST MARYS ACADEMY
Bachelor of Science -
UNIVERSITY OF MANITOBA