DARIA HROMOVA
Burnaby,BC
Summary
Highly skilled Customer Service Representative with excellent communication, problem-solving, and time management abilities. Dedicated to providing exceptional customer service by actively listening to customer needs, resolving issues promptly, and exceeding expectations. A detail-oriented professional who thrives in collaborative environments, ensuring accurate and efficient customer support.
Organized RV Detailer with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
2
2
years of professional experience
Work History
RV Detailer
Fraserway RV - Delta
08.2023 - 11.2023
- Enhanced customer satisfaction by thoroughly cleaning and detailing RV interiors and exteriors.
- Maintained a high level of efficiency by completing detail jobs within designated time frames.
- Contributed to the success of the detailing team by consistently meeting performance goals and expectations.
- Collaborated effectively with fellow team members to complete large-scale or complex detailing projects on time.
- Streamlined processes for quicker turnaround times, optimizing scheduling for maximum productivity.
Customer Service Representative
Foxtrot
08.2021 - 02.2023
- Demonstrated ability to efficiently prioritize tasks, meet deadlines, and effectively handle multiple responsibilities
- Processed transactions accurately and efficiently using the POS system, handling cash and credit card payments
- Highly adaptable and flexible in evolving work environments
- Quick to adjust to changing customer preferences, business requirements, and industry trends
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor's degree -
WSB Academy
Poland01.2024
Skills
- Communication
- Time Management
- Customer Service
- Problem Solving
- Attention to Detail
- Product Knowledge
- Multitasking
- Interior Vehicle Cleaning
- Team Collaboration
- Honest and Dependable
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
German
Limited Working
Timeline
RV Detailer
Fraserway RV - Delta
08.2023 - 11.2023
Customer Service Representative
Foxtrot
08.2021 - 02.2023
Bachelor's degree -
WSB Academy
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