Daren Eade
Calgary
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
General Sales Manager
Northland Kia
08.2023 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed the Used Car Sales Department, leading to a 57% increase in volume for 2024 through effective inventory management, reconditioning, pricing, and sales training.
Used Car Sales Manager
Northland Kia
01.2023 - 07.2023
- Managed inventory effectively for optimal turnover rate and profitability.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Streamlined internal processes to improve efficiency in the reconditioning process.
New Car Sales Manager
Northland Kia
05.2020 - 12.2022
- Sole Sales Manager May 2020 - December 2022
- Optimized dealership profits by skillfully negotiating deals with customers.
- Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Effectively tackled and overcame inventory challenges posed by COVID-19.
Internet Sales Manager
Northland Kia
07.2018 - 01.2020
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Managed online presence effectively to generate leads, boosting online inquiries and showroom visits significantly.
- Structure deals and submit to GSM/GM for approval
- Achieved an annual average of 17.5 delivered vehicles per month
Product Specialist
South Trail Kia
05.2016 - 07.2018
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
Education
High School Diploma -
Centennial High School
Calgary, AB06-2013
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- CRM software (DealerSocket, PBS)
- Product knowledge
Timeline
General Sales Manager
Northland Kia
08.2023 - Current
Used Car Sales Manager
Northland Kia
01.2023 - 07.2023
New Car Sales Manager
Northland Kia
05.2020 - 12.2022
Internet Sales Manager
Northland Kia
07.2018 - 01.2020
Product Specialist
South Trail Kia
05.2016 - 07.2018
High School Diploma -
Centennial High School
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