Highly-motivated and Ambitious employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
District Sales Manager
TELUS
Edmonton, AB
04.2022 - Current
Visited stores within the Alberta and BC region and implemented corrective strategies to boost sales
Managed Sales performance within my district by educating employees on sales tactics and assisting store and District Managers with store improvements
Conducted regular meetings with District and Store Managers to review progress and develop strategies for further improvement
Resolved store staff escalations quickly to assist them in maintaining strong relationships with clients
Collaborated with marketing department on promotional campaigns to drive revenue growth
Took note of issues, employee concerns and customer complaints to achieve ideal company operations
Monitored competitor activity and pricing strategies to ensure competitive advantage
Domo/Sales Force) to track performance metrics and analyze sales data for forecasting purposes
Created and sent budgets to the Regional Manager to keep track of Events
Planned promotional activities such as contests, sweepstakes, giveaways and special offers throughout the year
Monitored weekly sales and interpreted monthly results to identify additional growth opportunities
Service Technician
TELUS
Edmonton, AB
02.2017 - 04.2022
Replaced defective equipment with similar or better equipment for optimal home service performance of the system
Followed safety protocols when performing service and repairs
Utilized strong communication skills to efficiently interact with customers and provide technical advice
Billed customers for repair work to collect payment
Calibrated and tested equipment ensure there was identify and fix component faults
Remained up-to-date on technical and product knowledge within area of responsibility.
Sales Associate
Rogers Communications
Sherwood Park, Alberta
03.2014 - 01.2016
Greet customers in a timely manner and servicing their needs to ensure customer satisfaction.
Responsible for ensuring that the general operation of the store is carried out in the most professional, organized, and profitable manner possible.
Opening and closing of the store as required.
Responsible for having complete understanding of all systems and products available in the store.
Maintained sufficient levels of inventory in the store, therefore maximizing sales potential, by placing orders with the central warehouse or rotating stock with other warehouses as needed.
Ensured that displays and appearance of the store is attractive, reflects popular or new products and relates to specific events or promotions
Responsible for processing sales, balancing the cash register and organizing sales receipts and reports.
Education
Bachelor of Commerce (B.Comm) in Marketing & Management -
MacEwan University
Skills
Operational Efficiency
Revenue Growth
Staff Management
Business Development and Planning
Regional Sales and Support
Goals and Performance
Sales Expertise
Providing Feedback
Marketing Strategies
Sales Team Leadership
Account and Territory Management
Presentation Development
Merchandising Oversight
Budgeting and Expenditures
Closing Techniques
Salesforce Software
Domo
Sales Records Management
Sales Territory Management
Program Marketing
Go-To-Market Strategy Development
Marketing Analytics
Budget Management
MS Office
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
District Sales Manager
TELUS
04.2022 - Current
Service Technician
TELUS
02.2017 - 04.2022
Sales Associate
Rogers Communications
03.2014 - 01.2016
Bachelor of Commerce (B.Comm) in Marketing & Management -