Darell Tyagi
Acton,ON
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
Homespun Global LLC
Mississauga, ON
04.2024 - Current
- Helped customers find the right home and hospitality textiles by offering tailored product suggestions.
- Processed sales quickly and accurately at the POS, including handling returns and receipts.
- Kept the store clean and organized by restocking shelves and creating appealing displays.
- Moved and stocked inventory from the warehouse to the retail floor to keep items available and easy to find.
- Contributed to busy warehouse sales by managing large crowds, refilling popular items fast, and ensuring a smooth checkout process.
Receptionist
Affinity Linens
Mississauga, ON
04.2023 - 08.2023
- Handled 40+ client inquiries daily through email, phone, and mail, providing clear communication and timely follow-ups.
- Directed incoming calls using a multi-line phone system, reducing hold times and improving caller satisfaction.
- Routed calls accurately and efficiently, ensuring smooth communication between departments.
- Welcomed visitors, answered questions, and guided them to the right location.
Barista
Tim Horton's
Milton, ON
04.2022 - 10.2022
- Responded to customer questions with friendly, professional service.
- Explained the menu options and recommended drinks and food based on preferences.
- Operated the cash register to take orders, handle payments, and provide accurate change.
- Restocked shelves and maintained ingredient levels to support fast-paced service.
- Suggested bakery items and specialty drinks through effective communication.
- Created a welcoming environment by chatting with customers, and building friendly interactions.
Education
Bachelor of Science - Computer Science
University of Western Ontario
London, ON05-2027
Skills
- Positive attitude and approachability
- Active listening and communication
- Time management and multitasking
- Attention to detail
- Persuasive sales techniques
- Point of sale operations
- Sales achievement
- Adaptability in fast-paced environments
Affiliations
Fragrance Enthusiast & Reviewer
Building a personal brand by reviewing niche and designer fragrances, enhancing product knowledge, descriptive communication, and trend awareness skills directly applicable to retail environments.
Accomplishments
Participant – RBC Design Thinking Virtual Workshop
Worked in teams to solve real customer problems using design thinking. Focused on understanding user needs, coming up with creative ideas, and building simple solutions. Improved communication, teamwork, and problem-solving by sharing ideas, giving feedback, and presenting solutions to industry mentors.
Timeline
Sales Associate
Homespun Global LLC
04.2024 - Current
Receptionist
Affinity Linens
04.2023 - 08.2023
Barista
Tim Horton's
04.2022 - 10.2022
Bachelor of Science - Computer Science
University of Western Ontario
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