Dareen Kinga Njatou
Edmonton,Canada
Summary
Dynamic professional with extensive experience in bilingual customer service and POS operations at École Bilingue L'Assurance. Demonstrated expertise in issue resolution and enhancing guest experiences while ensuring a clean and organized environment. Proven skills in cement mixing and concrete work, showcasing adaptability and teamwork in high-pressure situations. Accomplished Head Cashier with a focus on sales, service excellence, and team leadership, seeking to leverage skills in a retail environment.
Overview
3
3
years of professional experience
Work History
Parging Labourer (Seasonal)
G&P Parging Specialist
Edmonton, Canada
05.2025 - Current
- Ensured clean and safe work zones in compliance with retail shelf standards.
- Mixed and applied mortar using proper techniques and tools for consistency.
- Maintained tools and equipment, ensuring cleanliness and readiness for use.
- Collaborated with team members to complete projects efficiently and on schedule.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Collaborated daily to achieve fast-paced production goals, adapting to dynamic store needs.
- Displayed physical endurance and reliability during prolonged mobile shifts.
- Developed strong time management and communication skills applicable to grocery operations.
Cashier & Customer Service Representative
École Bilingue L'Assurance
Douala, Cameroon
09.2022 - 11.2024
- Processed customer transactions with precision, ensuring a seamless experience at bilingual education facility.
- Handled cash, credit, and digital payments while strictly adhering to security protocols.
- Welcomed clients and upheld an organized front desk environment.
- Collaborated effectively with team members to manage inventory and restock merchandise.
- Resolved customer concerns, maintaining professionalism and friendliness throughout interactions.
- Supported back-office tasks to enhance checkout flow efficiency.
- Answered customer inquiries about store products and services accurately.
Education
Diploma - Computer Engineering Technology
Northern Alberta Institute of Technology (NAIT)
Edmonton, AB01.2027
Skills
- Guest service and hospitality
- POS operation and order handling
- Sanitation and food safety
- Bilingual communication (EN/FR)
- Problem solving and decision making
- Mobile order coordination
- Microsoft Word and Excel
- Budgeting tools
- Teamwork and adaptability
- Customer service excellence
- Software troubleshooting
- Cement mixing and concrete work
Personal Information
Available: Evenings, overnights & Weekends
Languages
English
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
Parging Labourer (Seasonal)
G&P Parging Specialist
05.2025 - Current
Cashier & Customer Service Representative
École Bilingue L'Assurance
09.2022 - 11.2024
Diploma - Computer Engineering Technology
Northern Alberta Institute of Technology (NAIT)
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