Summary
Overview
Work History
Skills
Websites
Accomplishments
Volunteer Experience
Timeline
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Darcy Segin

Scotland,Ontario

Summary

Dynamic business leader with a proven track record at TUV USA, Inc., driving over 34% revenue growth. Expert in business development and strategic planning, leveraging strong communication and leadership skills to enhance operational efficiency and foster team collaboration. Committed to delivering exceptional results and optimizing customer experiences in the North American market.

Overview

14
14
years of professional experience

Work History

VICE-PRESIDENT NORTH AMERICA; BUSINESS ENTITY FOOD

TUV USA, Inc
01.2023 - 06.2025
  • Formulated comprehensive growth strategies targeting North American market, yielding increased revenue and enhanced profitability.
  • Spearhead Global Sales & Marketing efforts with Country Heads, intended to elevate brand recognition and maximize revenue
  • Formed and directed U.S. Food Operations team, consistently achieving performance targets across internal metrics and partner expectations.
  • Collaborated with Global Technical Team to enhance operational efficiency.
  • Contributed to development team applying AI to implement training platform supporting employee onboarding and public training programs.
  • Established protocol for integrating additional certification services to enhance customer satisfaction, while boosting revenue.
  • Direct U.S.-based global key accounts, facilitating timely alignment and implementation of business initiatives with international affiliates.
  • Deliver continuous training and coaching to sales team, ensuring successful attainment of sales and revenue targets
  • Provide ongoing leadership and direction to marketing team, ensuring cohesive execution of marketing strategies and campaigns.
  • Support recruitment and termination efforts for employees as necessary.
  • Facilitate exploration of potential 'Merger & Acquisition' opportunities across North American market.
  • Collaborate as member of TUV USA management team, developing and improving operational and sales procedures and protocols.
  • Realized over 34% revenue growth during past eighteen months

DIRECTOR OF BUSINESS DEVELOPMENT; NORTH AMERICA

BQB-CERT LIMITED
01.2019 - 12.2022
  • Developed and instituted business strategies to secure growth in North America.
  • Managed business development team by tracking performance and providing coaching to secure successful realization of sales targets.
  • Directed continuous oversight of sales and operation teams, facilitating on-time audit execution alongside adherence to internal and external KPIs.
  • Formulated and tracked comprehensive marketing strategies aimed at food industry clientele through social media channels and website.
  • Partnered with Senior Management to evaluate existing operational protocols, updating and formulating new processes to optimize efficiency and strengthen customer experience.
  • Developed and preserved relationships with strategic clients in North America.
  • Attained over 39% revenue growth through strategic initiatives

BUSINESS DEVELOPMENT MANAGER-CANADA

DNVGL Business Assurance
02.2017 - 12.2018
  • Fostered and upheld senior-level strategic partnerships with both new and existing clients.
  • Managed portfolio of Key Accounts to ensure customer satisfaction while uncovering revenue growth opportunities.
  • Established and directed network of consulting firms across North America to elevate training and certification service offerings by DNV GL.
  • Partnered with Provincial Government Agencies to design training initiatives for varied food safety standards.
  • Partnered with team members to drive completion of sales projects.
    Increased revenues by 31% across Canadian market, enhancing overall profitability.

SALES MANAGER-CANADA

SGS Canada, Inc.
12.2011 - 01.2017
  • Formulated business development strategies resulting in 26% revenue increase, gains exceeding losses.
  • Led sales team to consistently achieve sales targets.
  • Contributed as member of Senior Management team in formulating transition plans for redefining customer care and sales team functions within Canadian Market.
  • Manage staffing recruitment and termination activities
  • Evaluated internal sales documents and processes while collaborating with technical team to ensure adherence to established protocols.
  • Collaborated with marketing team to enhance promotion of new and existing certification service offerings.

Skills

  • Planning and organization
  • Problem solving
  • Leadership and coaching
  • Business development
  • Communication skills
  • Time management
  • Adaptability
  • Quick thinking
  • Team collaboration

Accomplishments

  • History of continually and successfully meeting sales expectation as part of a team or individually.
  • Actively participated as part of a team that raised funds for humanitarian relief projects in foreign countries, including one project where I travelled to Kyrgyzstan to initiate home building and food distribution projects.

Volunteer Experience

  • Assistant Football Coach, Wilfred Laurier University, 01/01/15, Present
  • Funding Raising for Heart & Stroke Association with Annual Golf Tournament, 01/01/12, Present

Timeline

VICE-PRESIDENT NORTH AMERICA; BUSINESS ENTITY FOOD

TUV USA, Inc
01.2023 - 06.2025

DIRECTOR OF BUSINESS DEVELOPMENT; NORTH AMERICA

BQB-CERT LIMITED
01.2019 - 12.2022

BUSINESS DEVELOPMENT MANAGER-CANADA

DNVGL Business Assurance
02.2017 - 12.2018

SALES MANAGER-CANADA

SGS Canada, Inc.
12.2011 - 01.2017

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Darcy Segin