D'Arcy Krumholtz

Tech-Machine Computers and Technology

03.2005 - Current

Performed troubleshooting to correct computer hardware and software malfunctions.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Recovered critical information from data back ups to restore functionality.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Restored data on computers and office machines.
Enhanced software functionality by identifying and resolving complex coding issues.
Analyzed existing code bases, recommending improvements based on industry best practices.
Optimized database performance, enabling faster data retrieval and processing by refining existing SQL queries.
Implemented encryption, authentication and additional security measures, safeguarding systems.
Designed intuitive user interfaces that enhanced overall product usability and customer satisfaction levels.
Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.

Summary