Natahsa Smith
Timmins,ON
Summary
Dedicated and compassionate professional with a strong background in personal support and cleaning services, self-employed at Self Employed Services. Excelled in customer service and housekeeping duties, significantly enhancing client satisfaction and maintaining high standards of cleanliness and care. Demonstrates exceptional time management and a positive attitude, consistently achieving goals with efficiency and detail orientation.
Overview
14
14
years of professional experience
Work History
Light Duty Cleaner
Self Employed Services
01.2020 - 05.2023
- Contributed to a healthy work environment by regularly emptying trash bins and replacing liners.
- Exceeded client expectations with meticulous attention to detail in all assigned tasks.
- Ensured a safe environment for occupants by promptly addressing spills and other hazards.
- Consistently maintained updated knowledge of industry trends as well as new tools or techniques for effective cleaning, ensuring optimal performance in assigned duties.
Personal Support Worker
Self Employed Services
09.2022 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Caregiver
Self Employed Services
01.2009 - 05.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Ontario Secondary School Diploma
London, ON2006
Skills
- Customer service
- Positive attitude
- Time management
- Housekeeping duties
- Dependable and responsible
- Patient and compassionate
- Efficient and detailed-oriented
- Building customer trust
- Calm and professional
- Observation communication
Languages
English
Full Professional
Timeline
Personal Support Worker
Self Employed Services
09.2022 - 12.2022
Light Duty Cleaner
Self Employed Services
01.2020 - 05.2023
Caregiver
Self Employed Services
01.2009 - 05.2015
Ontario Secondary School Diploma