Natahsa Smith
Timmins,ON
Summary
Dedicated and compassionate professional with a strong background in personal support and cleaning services, self-employed at Self Employed Services. Excelled in customer service and housekeeping duties, significantly enhancing client satisfaction and maintaining high standards of cleanliness and care. Demonstrates exceptional time management and a positive attitude, consistently achieving goals with efficiency and detail orientation.
Overview
14
14
years of professional experience
Work History
Light Duty Cleaner
Self Employed Services
London, ON
01.2020 - 05.2023
- Contributed to a healthy work environment by regularly emptying trash bins and replacing liners.
- Exceeded client expectations with meticulous attention to detail in all assigned tasks.
- Ensured a safe environment for occupants by promptly addressing spills and other hazards.
- Consistently maintained updated knowledge of industry trends as well as new tools or techniques for effective cleaning, ensuring optimal performance in assigned duties.
Personal Support Worker
Self Employed Services
London, ON
09.2022 - 12.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Caregiver
Self Employed Services
London, ON
01.2009 - 05.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Ontario Secondary School Diploma
London, ON2006
Skills
- Customer service
- Positive attitude
- Time management
- Housekeeping duties
- Dependable and responsible
- Patient and compassionate
- Efficient and detailed-oriented
- Building customer trust
- Calm and professional
- Observation communication
Languages
English
Full Professional
Timeline
Personal Support Worker
Self Employed Services
09.2022 - 12.2022
Light Duty Cleaner
Self Employed Services
01.2020 - 05.2023
Caregiver
Self Employed Services
01.2009 - 05.2015
Ontario Secondary School Diploma