Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darci Clow

Welland,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

LCBO
09.2015 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Server

Outback Steakhouse
06.2010 - 12.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Notre Dame Father Fogarty Campus
Welland, ON

Personal Support Worker

Niagara Region
Welland, ON

Skills

  • Business Development Understanding
  • Report Preparation
  • Sales Expertise
  • Microsoft Word
  • Retail Sales Customer Service
  • Active Listening

Timeline

Customer Service Representative

LCBO
09.2015 - Current

Server

Outback Steakhouse
06.2010 - 12.2015

High School Diploma -

Notre Dame Father Fogarty Campus

Personal Support Worker

Niagara Region

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Darci Clow