Certified Field Trainer and Pest Control Specialist with proven success in implementing pest management solutions. Expertise in diagnosing pest issues and delivering prevention education to clients. Strong communication skills enhance client and team relationships, leading to improved satisfaction and service efficiency. Dedicated to maintaining safety compliance for high-quality operational standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Field Trainer
RENTOKIL
Richmond, British Columbia
07.2022 - Current
Offered individualized coaching and mentoring support to assist employees in achieving goals, while assessing employee performance through observation and feedback, to identify improvement opportunities.
Ensured compliance with laws, regulations, policies, and procedures for field operations.
Delivered constructive feedback on performance while fostering a supportive environment, and provided advice on incorporating best practices into daily routines to enhance productivity.
Monitored trainee progress regularly to guarantee the completion of all training requirements and ensure employees are prepared for their roles.
Organized team services to promote collaboration among staff members. As well as to provide on-site training for new hires.
Pest Control Specialist
RENTOKIL
Richmond, British Columbia
09.2009 - Current
Mastered comprehensive pest management and wildlife control techniques, and developed integrated pest management plans for customers, including sanitation, habitat modification, and pesticide application.
Utilized specialized equipment, such as foggers, dusters, baits, and aerosols, to apply pesticides in diverse environments.
Adhered to safety procedures when applying pesticides to reduce exposure to people and animals, and followed safety procedures when handling materials and discarding waste.
Documented each job in detailed reports, highlighting sanitation and structural concerns.
Collaborated with sales teams to provide estimates and recommendations for pest control services.
Participated in ongoing training to stay current with new pest control techniques and safety protocols.
Managed daily schedules and route planning independently, ensuring timely responses to customer inquiries.
Recognized for delivering consistent quality service, and operational efficiency.
Auto Parts Delivery Driver
Worldpac
Richmond, British Columbia
10.2006 - 05.2009
Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
Followed DOT regulations regarding transportation of hazardous materials.
Accurately completed paperwork including delivery documents, bills of lading, invoices.
Loaded and unloaded merchandise from delivery truck.
Responded promptly to emergency situations such as accidents or breakdowns on the road.
Skills
Employee training and coaching
Performance evaluation and feedback
Regulatory compliance
Team collaboration
Customer service
Time management
Pesticide application
Integrated pest management
Wildlife control
Route planning
Problem solving
Dependability
Clean driving record
Pest biology
Certification
PESTICIDE APPLICATOR LICENSE Issued May 2022 Expires May 2027