Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darcey Forrest

Moncton,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Dispatcher

Altimax Courier
01.2017 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
  • Answered phone calls and responded to customer emails.

General Laborer

Self-employeed
03.2016 - 01.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general construction work on both residential and commercial building projects.
  • Assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications.
  • Kept sites clean and organized to decrease accidents and increase overall productivity.
  • Inspected quality of work daily to maintain project momentum and meet specifications.

Shipping and Receiving Coordinator

Consolidated Fastfrate
09.2014 - 01.2016
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

High School Diploma -

Moncton High School
Moncton, NB

Skills

  • Data Entry
  • Dispatch Coordination
  • Customer Relations
  • Service Coordination
  • Customer Relationship Management
  • Updating Logs
  • Database Updates
  • Schedule Coordination
  • Critical Thinking
  • Workforce Software
  • Staffing Adjustments
  • Scheduling Optimization
  • Multitasking

Languages

English
Professional Working

Timeline

Dispatcher

Altimax Courier
01.2017 - Current

General Laborer

Self-employeed
03.2016 - 01.2017

Shipping and Receiving Coordinator

Consolidated Fastfrate
09.2014 - 01.2016

High School Diploma -

Moncton High School

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Darcey Forrest