Darcey Cooke
Summary
Strongly interpersonal and empathetic individual whom loves to work alongside individuals, in all contexts. I excel in crisis resolution, taking initiative and project management. I possess a multitude of lived experiences in working alongside individuals and have strong values in teamwork. I have extensive exposure to fast-paced, expeditious environments and have strong multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Coordinator
Villa Caledon Inn
04.2022 - Current
- Coordinated schedules/timelines for events, as well as food menus, bartending, and event layouts.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Placement Student
The Vitanova Foundation
09.2023 - 04.2024
- Facilitated group therapy for clients while simultaneously navigating group dynamics. (Art therapy, mindfulness practices, psychoeducational activities, etc).
- Over-shadowed addictions counsellors, implementing confidentiality policies/procedures.
- Implemented trauma-informed, empowerment-oriented, and harm reduction practices through the therapy process.
- Coordinated the intake process, taking detailed case notes and client information while upholding the professional and confidentiality guidelines.
Student Placement
Abuse Hurts
09.2022 - 04.2023
- Effectively coordinated/scheduled client appointments in a timely and professional manner
- Connected clients with additional social supports outside of my scope of practice, creating inter-agency relations and networking.
- Implemented trauma-informed, strengths-based, and empowerment-oriented practices while working alongside clients.
- Followed strict confidentiality policies when working alongside clients to ensure client safety and autonomy.
Server
Swiss Chalet
09.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality for 3+ years.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Student Placement
Caledon Meals On Wheels
01.2022 - 03.2022
- Organized and executed enriching recreational activities for older adults across the Caledon area (exercising, psychoeducational activities, preparing snacks, arts and crafts, etc).
- Created meaningful professional relationships with clients while following confidentiality policies.
- Conducted mental health checks for older adults living in isolation for COVID-19.
Education
Graduate Certificate - Addictions And Mental Health
Humber College
Toronto, ON09.2025
Bachelor of Applied Science - Family And Community Social Services
University of Guelph-Humber
Etobicoke, ON06.2024
Skills
- Event Planning
- Initiative
- Time Management
- Empathy
- Critical Thinking
- Advocacy
- Cultural awareness
- Active Listening
- Multitasking
- Customer Service
- Teamwork
- Case management
Certification
Smart Serve Ontario: Issued July 2020
Timeline
Placement Student
The Vitanova Foundation
09.2023 - 04.2024
Student Placement
Abuse Hurts
09.2022 - 04.2023
Event Coordinator
Villa Caledon Inn
04.2022 - Current
Student Placement
Caledon Meals On Wheels
01.2022 - 03.2022
Server
Swiss Chalet
09.2018 - 06.2022
Graduate Certificate - Addictions And Mental Health
Humber College
Bachelor of Applied Science - Family And Community Social Services
University of Guelph-Humber
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