Darartu Gutama
Saskatoon,SK
Summary
Experienced in customer service, sales, and client engagement through Ugafode microfinance bank and Victory restaurant. Strong communication, leadership, and interpersonal skills. Skilled in data collection, and reporting from UNHCR/REACH and UBOS roles during surveys. Proficient in 5 of the east African languages and worked as a language interpreter with ALIGHT Uganda/ UNHCR. Proficient in financial Literacy and office administration from working a sales and marketing officer at Ugafode Microfinance Bank.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Enumerator & Interpreter
REACH Uganda / UNHCR
01.2023 - 01.2024
- Conducted field surveys and interviewed over 2000 households for humanitarian assessments.
- Interpreted local languages to English to support accurate data collection.
- . Fostered professional relationships with local community leaders and organizations to facilitate access to targeted populations for enumeration purposes.
Census Enumerator
Uganda Bureau of Statistics
01.2023 - 02.2023
- Interviewed 3000 households and documented demographic data for national census.
- Verified household information with strong attention to detail to ensure accurate information is documented.
- Promoted understanding of the census'' role in government funding allocation decisions, encouraging greater cooperation from community members.
Sales & Marketing Officer
UGAFODE Microfinance Bank
01.2021 - 01.2022
- Educated clients about the banks financial products and supported client onboarding.(opened over 5000 savings account)
- Collected and verified customer information for loan processing.
- Strengthened customer relationships through effective communication.
Customer service representative
Victory restaurant
01.2019 - 01.2021
- Professionally handled customer complaints and questions, ensuring customer satisfaction more than 100 customers a day.
- Took clients’ orders and processed payments accurately with attention to details.
- Reviewed customers accounts and made changes if necessary.
- Increased sales by 20% due to ensuring a wonderful dining experience and informing them about promotions and discounts when available to all our customers
Secretary & Club Leader
Scripture Union & Innovation Club
01.2017 - 01.2018
- Managed records, correspondence, and meeting minutes.
- Coordinated events and supported student engagement.
- Ensured that all students that joined our scripture unions activities register to join our school clube which increased the members by 40%
Education
Bachelor of Commerce - Accounting
University of Saskatchewan
Saskatoon, SK12.2025
High School Diploma -
Citizens Secondary School, Ibanda
Uganda12-2022
High School Diploma -
Nakivale Secondary School
Uganda12-2019
Skills
- Data entry
- Computer skills
- Communication
- Leadership
- Inter-person skills
- Problem solving and attention to details
- Reporting skills
- Time management
- Attention to detail
- Verbal and written communication
- Documentation and reporting
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Data Enumerator & Interpreter
REACH Uganda / UNHCR
01.2023 - 01.2024
Census Enumerator
Uganda Bureau of Statistics
01.2023 - 02.2023
Sales & Marketing Officer
UGAFODE Microfinance Bank
01.2021 - 01.2022
Customer service representative
Victory restaurant
01.2019 - 01.2021
Secretary & Club Leader
Scripture Union & Innovation Club
01.2017 - 01.2018
Bachelor of Commerce - Accounting
University of Saskatchewan
High School Diploma -
Citizens Secondary School, Ibanda
High School Diploma -
Nakivale Secondary School
Hobbies and Interests
- Economics and business
- Community service
- Literary
- Recreational sport
Summary Of Qualification
- Experience in customer service, sales, and client engagement through Ugafode microfinance bank and Victory restaurant.
- Strong communication, leadership, and interpersonal skills.
- Skilled in data collection, interviewing, and reporting from UNHCR/REACH and UBOS roles during surveys.
- Language interpretation and humanitarian services from ALIGHT Uganda/ UNHCR.
- Proficient in financial modeling, data entry, and office administration.