Dapo ADESEUN

• Inventory Management
• Picking of various goods in chilled category for various sainsbury’s outlets
• Goods in receipt: receiving goods in bulk from suppliers, breaking down the various goods into smaller parts for delivery to individual Sainsbury’s outlets
• Marshalling of goods picked into cages to delivery bays
• Tidying up of the warehouse.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Kept warehouse stations and equipment in good working order in accordance with LOLER & PUWER requirements and guidelines.
• Completed over 3000 boxes in customer orders each day in warehouse setting.
• Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Helped keep inventory accurate by overseeing daily cycle counts.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Operated equipment while observing standard safety procedures.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Used handheld scanners to efficiently pick orders for the distribution network.
• Drove LoLOPs, PPT trucks, pallet jacks and other equipment to move materials.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Strapped items down over protective padding to secure throughout transportation.
• Moved boxes using utility dolly and truck ramp.
• Fastened items in cling film, padded blankets, and tape to protect from damage.

• Hospitality: I have been interfacing with customers in most of my daily dealings, at event centres, hotels, restaurants, megastores, etc working in the following roles:
• Customer Services/Front Desk Officer
• Cloak room attendant
• Waiting staff
• Stock replenishment staff
• Below is a list of companies I have worked with under Indeed Flex Agency
• C. Hoares Bank
• ETC Venues
• Sheraton Hotel
• Marriot Hotel
• Sodexo/Virgin Atlantic
• The Hoxton
• Sainsbury’s
• Tesco
• Waitrose & Partners

Below are works i carried out during this period.

• Worked under constant deadlines that required prioritizing tasks and flexible hours.
• semi-skilled and advanced work by shadowing experienced workers.
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
• Cleared dishes and glassware quickly following each course.
• Provided friendly, courteous service to create memorable moments for guests.
• Returned reusable goods and serving equipment for inventory and restock.
• Fostered enjoyable event atmosphere through friendly guest interactions
• Protected guests by following proper food handling procedures.
• Cleared dishes, trays and carts from rooms with discretion and professionalism.
• Maintained clean and safe work environment.
• Arranged food, utensils and condiments on trays to serve meals with necessary items.
• Refilled beverage glasses, cleared and reset tables, and stocked service areas.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

I rose through 4 major posts in this family business. The business has an arm that is into Sales, Installation and Maintenance of Dialysis equipments and consumables, sales of other hospital equipment and devices, across government and private hospitals in Nigeria. The other arm deals in Architecture, Interior designs, construction and renovation works of new and existing buildings.

Assistant General Manager to General Manager

• Implemented operational strategies and effectively built customer and employee loyalty.
• Oversight responsibilities of every department’s objectives in Rodot (Sales department, Technical department, Operations department, Admin department, Accounts department, & Human resources department).
• Reports to the management on regular basis including but not limited to sales report, cashflow and appropriation reports, Asset & Liability reports, Budgeting etc
• Developed and maintained relationships with customers and suppliers through Portfolio supervision with the heads of departments.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Analyzed market trends and competitor activities to create competitive advantages.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Interacted well with customers to build connections and nurture relationships.
• Assisted HR unit in recruiting, hiring and training of team members.

Head of Operations to Assistant General Manager - Operations

• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Reported issues to higher management with great detail.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• In charge of all operations of Rodot Design Consult
• Project management of various construction activites
• Negotiations with contractors and service providers to maximise profit at clients’ stringent prices
• Fast tracking of project time without jeopardizing quality
• Monitored deadlines and milestones to keep team on track with project schedule.
• Snags monitoring and follow ups on completed projects
• Keeping tabs on Project timelines & Engaging Project managers on deadline targets, site meeting preparations, minutes taking and distribution etc
• Gathered and organized supporting materials for meetings and project updates.
• Coordinated numerous small- and large-scale projects to meet client requirements.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to Project Managers
• Updated account information to maintain customer records.
• Responded to customer requests for products, services, and company information.
• Participated in team meetings and training sessions to stay informed about products and services updates and changes.
• Complaint desk and customers feedback collation.