Daphne Pereira
Milton,ON
Overview
5
5
years of professional experience
Work History
Talent Delivery Manager - Canada & USA
Randstad Enterprise
02.2021 - 12.2023
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Created processes for end to end recruitment to improve hiring efficiency and reduce timelines
- achieved 110% of year end revenues
- hired the entire team of 12 reports
- Responsible for 50% of the portfolio but generated 85% contribution to overall company revenue with no PE tunover
Branch Manager
Randstad Staffing
01.2019 - 01.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- achieved ranking of 3rd in country out of 85 branches for highest revenuue
- achieved 100% wins over competitors
Education
Master of Arts - Developmental Sociology
University of The Witwatersrand
Johannesburg, South Africa11-2007
Bachelor of Arts Honours - Developmental Sociology
University Of The Witwatersrand
Johannesburg, South Africa11-2006
Timeline
Talent Delivery Manager - Canada & USA
Randstad Enterprise
02.2021 - 12.2023
Branch Manager
Randstad Staffing
01.2019 - 01.2021
Master of Arts - Developmental Sociology
University of The Witwatersrand
Bachelor of Arts Honours - Developmental Sociology
University Of The Witwatersrand
Similar Profiles
Akhilesh SusarlaAkhilesh Susarla
Market Research Consultant - APAC Markets at Randstad EnterpriseMarket Research Consultant - APAC Markets at Randstad Enterprise
Surya PrakashSurya Prakash
Lead Consultant at Randstad EnterpriseLead Consultant at Randstad Enterprise
Dhiraj MaliDhiraj Mali
Senior Technical Writer at Randstad EnterpriseSenior Technical Writer at Randstad Enterprise
SHANNON MARKSHANNON MARK
Recruiter/ Deputizing Team Lead at RANDSTAD ENTERPRISERecruiter/ Deputizing Team Lead at RANDSTAD ENTERPRISE
Daniel SuazaDaniel Suaza
Security Patrol Officer at Paladin Security GroupSecurity Patrol Officer at Paladin Security Group