Daphne Palomar
Fontana
Summary
Dynamic Certified Nursing Assistant and Retail Associate with a proven track record at IHSS and American Eagle. Excelled in delivering top-notch patient care and customer service, enhancing patient wellbeing, and driving sales goals. Skilled in HIPAA compliance and a reliable team player, consistently improving patient safety and retail operations.
Overview
2
2
years of professional experience
Work History
Certified Nursing Assistant
IHSS
01.2023 - 07.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Retail Associate
American Eagle
11.2022 - 01.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Nursing
Mckallen Medical Training
Ontario, CA10.2024
Henry J Kaiser Highschool
Fontana, CA05.2022
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Collecting vital signs
Languages
Spanish
Limited Working
Timeline
Certified Nursing Assistant
IHSS
01.2023 - 07.2024
Retail Associate
American Eagle
11.2022 - 01.2024
Nursing
Mckallen Medical Training
Henry J Kaiser Highschool
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