Daphne Moodley
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Self-motivated Individual who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
14
14
years of professional experience
Work History
Administrator
Jehovah Industrials Services
01.2023 - 08.2023
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
English Teacher Intern
Homework Centre
02.2022 - 12.2022
- Worked with classroom teacher to learn about current standards and best practices.
- Cultivated positive relationships with administration, teaching staff, and students.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
- Utilized various teaching techniques and strategies to engage students in learning.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
Train Driver
Richards Bay Coal Terminal
03.2021 - 01.2022
- Managed communications flow to employees and customers regarding departures, arrivals, delays and closures.
- Implemented safe environment and adherence to guidelines of company safety policies and procedures..
- Prepared notices of irregularities in operation impacting major contractors or public entities, transmitting details of interruptions and advising on restoration of regular service.
- Maintained records of train movements, daily logs and train performance reports.
- Triggered track switches and activated traffic signals by operating controls.
- Coordinated information with other departments relative to inadequacies or inefficiencies in operations, manipulations or schedules.
- Monitored commission hour operations to coordinate with field supervisors for mechanical or infrastructure breakdowns.
Marketing and Sales Manager
ENK Engineering & Supplies PTY LTD
08.2018 - 08.2021
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
- Analyzed sales and marketing data for improved strategies.
- Managed sales promotions and marketing strategies on major social media sites.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Shunter
Richards Bay Coal Terminal
07.2016 - 08.2018
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
Safety Officer
Foskor
02.2015 - 05.2016
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Recognized, documented, and advised on removal of hazards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Responded to any emergencies as instructed and with utmost efficiency.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Safety Administrator
Engineering Top Tech
02.2014 - 02.2015
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Liaised with management and employees enable smooth communication regarding safety procedures.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Recognized, documented, and advised on removal of hazards.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
Administrative Officer
Hire Anything
02.2012 - 02.2013
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
Bank Teller
SBV Services
01.2010 - 01.2012
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Education
No Degree - Sexual Harassment
Bruniquel & Associates
Richards Bay07.2017
No Degree - Driver - Shunter Leadership
Train Driver/Shunter
Richards Bay07.2016
No Degree - Health, Safety And Environmental Compliance
Technilaw
Richards Bay SA01.2013
No Degree - ICDL
Mega Training
Richards Bay09.2012
No Degree - Matric
Richards Bay Secondary
Richards Bay12.2008
Skills
- Expense Monitoring
- Schedule Coordination
- Office Administration
- Supplies Ordering
- Program Oversight
- Customer Service
- New Hire Onboarding
- Timesheet Processing
Languages
English
Native or Bilingual
Timeline
Administrator
Jehovah Industrials Services
01.2023 - 08.2023
English Teacher Intern
Homework Centre
02.2022 - 12.2022
Train Driver
Richards Bay Coal Terminal
03.2021 - 01.2022
Marketing and Sales Manager
ENK Engineering & Supplies PTY LTD
08.2018 - 08.2021
Shunter
Richards Bay Coal Terminal
07.2016 - 08.2018
Safety Officer
Foskor
02.2015 - 05.2016
Safety Administrator
Engineering Top Tech
02.2014 - 02.2015
Administrative Officer
Hire Anything
02.2012 - 02.2013
Bank Teller
SBV Services
01.2010 - 01.2012
No Degree - Sexual Harassment
Bruniquel & Associates
No Degree - Driver - Shunter Leadership
Train Driver/Shunter
No Degree - Health, Safety And Environmental Compliance
Technilaw
No Degree - ICDL
Mega Training
No Degree - Matric
Richards Bay Secondary
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