DAPHNÉE FORTIN
Winnipeg,Canada
Summary
Hardworking and reliable student completing the Industrial Welding Level 1 program at MITT. Hands-on experience with basic welding techniques and mechanical work through training and past jobs. Known for being adaptable, safety-conscious, and eager to learn and grow in the welding industry.
Overview
11
11
years of professional experience
Work History
Vape shop manager
POPAVAPE
08.2024 - 04.2025
- Managed daily store operations, supervising staff and controlling inventory while ensuring exceptional customer service.
- Trained and motivated team members to achieve sales targets and enhance service quality.
- Oversaw product ordering and stock management, ensuring compliance with all regulations.
- Developed and executed in-store promotions, resulting in increased sales revenue.
- Handled cash flow and daily transactions, preparing accurate financial reports.
- Maintained strong customer relationships by addressing concerns and resolving issues promptly.
Diamond driller helper (student)
FORAGE ROUILLIER DRILLING
05.2023 - 08.2023
- Performed daily inspections and lubrication of drill machinery.
- Worked closely with driller, following detailed instructions for operations.
- Safely handled drill rods that weighed around 50 pounds during operations.
- Supported maintenance and repairs of drilling equipment to enhance functionality.
- Maintained organization and cleanliness at drill site for improved safety.
- Facilitated communication among crew to ensure adherence to safety protocols.
Warehouse clerk
MIA BIJOUX
10.2022 - 02.2023
- Conducted thorough quality control assessments on jewelry before shipment.
- Picked up necessary pieces to fulfill customer orders promptly.
- Carefully packed orders to ensure secure delivery.
- Verified all order information for consistent accuracy.
- Managed inventory of essential supplies, including boxes and pouches.
- Completed additional tasks as assigned by management.
Cook
BISTRO AU GOOD VIBES
07.2019 - 08.2022
- Trained new employees to ensure adherence to operational standards.
- Delivered high-quality food to customers, enhancing dining experience.
- Developed appealing meal presentations to attract customer attention.
- Maintained strict sanitary protocols to comply with health regulations.
- Demonstrated quick problem-solving abilities in fast-paced environments.
- Thrived under pressure while meeting demanding service expectations.
- Communicated effectively with team members to facilitate smooth operations.
Hotel housekeeping
MOTEL AU BERCAIL
06.2017 - 12.2018
- Maintained cleanliness of guestrooms during guest stays and after departures.
- Executed laundry services, bed-making, stain removal, and floor cleaning.
- Managed equipment maintenance to ensure optimal functionality.
- Inspected rooms cleaned by colleagues to uphold quality standards.
- Trained new employees on cleaning protocols and best practices.
Cashier
DOLLAR OU DEUX PLUS!
09.2016 - 04.2017
- Created balloon bouquets for diverse events and occasions.
- Placed items on shelves, updating bar codes as necessary.
- Memorized item locations to enhance operational efficiency.
- Provided bilingual customer service.
- Communicated fluently in English and French.
- Handled cash transactions with precision.
Gas station attendant/Cashier
GARAGE W. LACASSE (ESSO)
01.2014 - 08.2014
- Delivered fuel services to customers with diverse vehicles.
- Processed printing of bus passes and fishing licenses to meet client needs.
- Conducted cash drawer reconciliations to maintain financial accuracy.
- Provided detailed information about products to enhance customer service.
- Managed issuance of receipts, refunds, change, and tickets in a timely manner.
Education
Industrial Welding level 1 -
MITT
Winnipeg10.2025
Heavy equipment mechanic class 1 -
Collège Boréal
Sudbury04.2024
Diamond Drilling -
CFP
Val-d'Or, QC08.2023
High school graduate -
École Gilbert-Théberge
Temiscaming, QC06.2020
Skills
- Customer support strategies
- Workforce management techniques
- Safety and health standards
- Invoicing accuracy
- Meticulous attention to detail
- Critical analysis skills
- Hazardous materials expertise
- Welding capabilities
Languages
French
Native or Bilingual
English
Native or Bilingual
QUALIFICATION
- - Ability to analyze problems and find creative solutions
- - Ability to communicate both verbally and in writing in French and English
- - Demonstrated working ability with customer service
- - Adapt easily in different environment and situations
- - Ability to use mathematical reasoning
Timeline
Vape shop manager
POPAVAPE
08.2024 - 04.2025
Diamond driller helper (student)
FORAGE ROUILLIER DRILLING
05.2023 - 08.2023
Warehouse clerk
MIA BIJOUX
10.2022 - 02.2023
Cook
BISTRO AU GOOD VIBES
07.2019 - 08.2022
Hotel housekeeping
MOTEL AU BERCAIL
06.2017 - 12.2018
Cashier
DOLLAR OU DEUX PLUS!
09.2016 - 04.2017
Gas station attendant/Cashier
GARAGE W. LACASSE (ESSO)
01.2014 - 08.2014
Industrial Welding level 1 -
MITT
Heavy equipment mechanic class 1 -
Collège Boréal
Diamond Drilling -
CFP
High school graduate -
École Gilbert-Théberge