Danyelle Dionne
Summary
Dedicated counselling professional with a strong foundation in mental health support and client advocacy. Known for excellent interpersonal skills and client-centered approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Counsellor
Sexual Assault Support Services for Women SGDA
06.2022 - Current
- Assisted clients with mental health maintenance, symptom management, and often provided psychoeducation on the neurobiology and impacts of trauma.
- Established trusting relationships with clients through empathetic listening, validation, and empowerment.
- Applied interventions tailored to each client's background and experiences for a person centered approach.
- Communicated regularly with other professionals involved in the client's circle of care for coordinated service delivery efforts.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Maintained accurate documentation of client interactions and progress notes for effective case management.
- Developed and facilitated support group sessions for increased social support and skill-building opportunities.
- Provided crisis intervention services to clients experiencing acute distress and suicidal ideation.
- Supported clients with service navigation and referrals.
- Conducted outreach programs to raise awareness and reduce stigma associated with mental health.
- Provided court accompaniment through family and criminal proceedings.
Inpatient Mental Health & Hospital Security Guard
GardaWorld Security
01.2018 - 05.2022
- Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
- Assisted clinical staff with de-escalation techniques for agitated patients, reducing incidences of violence.
- Provided compassionate support to patients experiencing emotional distress, promoting a calming environment within the facility.
- Maintained order during high-stress situations such as medical emergencies or evacuations, keeping all parties calm and informed.
- Collaborated with law enforcement and correctional officers.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON10-2024
Police Foundations
St. Lawrence College
Cornwall, ON06.2016
Skills
- Teamwork & Collaboration
- Interviewing & Assessment
- Organized
- Critical thinking
- Conflict Resolution
- Referral Coordination
- Time Management
- Schedule & Case Management
- Oral & Written Communication
- Computer Skills
Certification
- First Aid & CPR/AED level C- 2023
- Applied Suicide Intervention Skills Training Certificate (ASIST)- LivingWorks Education- 2023
- Motivational Interviewing- APT Accreditation Level 2-2023
- Trauma Informed Practice- APT- 2023
- Managing Emotions in Times of Uncertainty & Stress- Coursera- 2023
- Working with Trauma: Interventions That Foster Resilience Credential Course- 2024
Timeline
Counsellor
Sexual Assault Support Services for Women SGDA
06.2022 - Current
Inpatient Mental Health & Hospital Security Guard
GardaWorld Security
01.2018 - 05.2022
- First Aid & CPR/AED level C- 2023
- Applied Suicide Intervention Skills Training Certificate (ASIST)- LivingWorks Education- 2023
- Motivational Interviewing- APT Accreditation Level 2-2023
- Trauma Informed Practice- APT- 2023
- Managing Emotions in Times of Uncertainty & Stress- Coursera- 2023
- Working with Trauma: Interventions That Foster Resilience Credential Course- 2024
Bachelor of Arts - Psychology
Carleton University
Police Foundations
St. Lawrence College
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