Dan Vincent Milanes
Montreal,Canada
Summary
A graduating Accounting and Management Technology Student looking for opportunities to start a career in my field to expand my knowledge and grow in the industry. I want to succeed in a challenging environment, building the success of the company while enjoying my work and building my career.
Overview
9
9
years of professional experience
Work History
Invoicing Clerk
Sol-R
07.2023 - Current
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Maintained historical records by filing documents.
- Completed and recorded customer transaction by processing in QuickBooks.
- Analyzed past due accounts and determined necessary collection actions
- Verified the accuracy of invoices and other accounting documents or records.
Data Entry Clerk / Customer Service
Sol-R
06.2022 - 07.2023
- Verified accuracy and completeness of data entry into the database system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Checked source documents against entered data to ensure accuracy.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Resolved customer complaints promptly and efficiently.
Account Services Representative – ATM/Business Deposits
Royal Bank of Canada
11.2021 - 04.2022
- Process ATM envelope contents following established procedures
- Process Business/Commercial client cash/cheque deposits following established procedures
- Fully understands and complies with privacy/confidentiality requirements and code of conduct guidelines
- Process and balance inbound ATM envelope or Business Deposit cash/coin
- Ensures all authorities (SECAF, Delegated Authorities, Anti Money Laundering, Systems access etc.) are adhered to, reviewed, and understood
Customer Service/ Cashier
Queues de Castor
05.2021 - 11.2021
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Collected credit card and cash payments to complete transactions for customer orders.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Cashier
Pharmaprix
05.2019 - 03.2020
- Scanned items and checked pricing on cash register for accuracy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers promptly and responded to questions.
Cashier
Tim Hortons
04.2016 - 10.2017
Education
Associate's Degree - Accounting and Business Administration
Vanier College
Montreal, QC05-2022
Qualities Skills
- Responsible and Punctual
- Excellent attention to detail
- Ability to multi-task, set priorities and manage time effectively
- Ability to perform repetitive tasks with a high degree of accuracy
- Strong written and verbal communication skills
- Strong phone and verbal communication skills along with active listening
- Customer-focused mindset
- Able to adapt to different personality types
- Able to work alone or in a team / Able to adapt with ease to various situations
- Computer Skills: MS Excel, Word, PowerPoint and Access, Sage 50, Sage 3L, QuickBooks
- Languages: English and French
Timeline
Invoicing Clerk
Sol-R
07.2023 - Current
Data Entry Clerk / Customer Service
Sol-R
06.2022 - 07.2023
Account Services Representative – ATM/Business Deposits
Royal Bank of Canada
11.2021 - 04.2022
Customer Service/ Cashier
Queues de Castor
05.2021 - 11.2021
Cashier
Pharmaprix
05.2019 - 03.2020
Cashier
Tim Hortons
04.2016 - 10.2017
Associate's Degree - Accounting and Business Administration
Vanier College
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