Danuta Wereta
Richmond,BC
Summary
Highly motivated individual with experience in customer service and sales .
Skilled in building customer relationships and understanding customers needs.
Strong communication and interpersonal skills for providing superior customer service.
Overview
22
22
years of professional experience
Work History
Sales Associate
Nordstrom
08.2019 - 07.2023
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Built relationships with customers to encourage repeat business.
- Organizing and merchandising sales floor and inventory
Brand Ambassador
Brunello Cucinelli At Holt Renfrew
07.2017 - 08.2018
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Worked well in team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
The Room-Multi Designer Boutique
Hudson's Bay
05.2011 - 07.2017
- Met luxury industry standard by providing outstanding customer service
- Achieved and exceeded weekly and monthly sales goals
- Performed opening and closing duties
- Organized shelves and racks to maintain store visual appeal, engage customers and promote a new merchandise
Customer Sales Assistant
Sylvie's Boutique On 5th Street
06.2009 - 05.2011
- Provided exceptional services and pleasant shopping experiences to retail customers
- Engaged in friendly conversation with customer to better incover individual needs
- Develop strong rapport with customers and created positive impression of business
- Assisted in development of promotional strategies,increasing overall store revenue
- In charge of receiving and pricing new stock
Sales Associate
Holt Renfrew
05.2001 - 05.2008
- Consistently deliver extraordinary service to all customers
- Exceed all sales and service goals and targets
- Build a loyal personal client base by constantly acquiring new customers
- Attend all educational sessions offered including product knowledge,vendor,and Holt Renfrew seminars
- Resolve all customers service issues and partner with selling management on any issues outside of guidelines
- Perform other duties,as assigned.
Education
Bachelor of Arts - Early Childhood Care And Education
Business And Aducation
Gorzow ,Poland06.2000
Skills
- 10 years of experience providing exemplary customer service
- Strong work ethic
- Self motivated and goal oriented
- Ability to work in the team
- Reliable and responsible
- Problem solving abilities
- Excellent people skills
Languages
English
Full Professional
Polish
Native or Bilingual
Russian
Limited Working
Timeline
Sales Associate
Nordstrom
08.2019 - 07.2023
Brand Ambassador
Brunello Cucinelli At Holt Renfrew
07.2017 - 08.2018
The Room-Multi Designer Boutique
Hudson's Bay
05.2011 - 07.2017
Customer Sales Assistant
Sylvie's Boutique On 5th Street
06.2009 - 05.2011
Sales Associate
Holt Renfrew
05.2001 - 05.2008
Bachelor of Arts - Early Childhood Care And Education
Business And Aducation
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