Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dante Shakur

Calgary,AB

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Service Advisor

Precision Hyundai, Jackie
01.2022 - Current
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Lube Service Technician

Mr Lube, Brad
08.2021 - 01.2022
  • Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
  • Reduced wait times for customers by effectively managing workloads and prioritizing tasks in a fast-paced environment.
  • Maintained high safety standards by diligently inspecting vehicles for potential issues during service appointments.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle performance for clients.

Framing Carpenter

Nicks Specialty Framing LTD,Nick
06.2023 - 09.2023
  • Enhanced project efficiency by accurately measuring and cutting materials for framing carpentry tasks.
  • Increased client satisfaction by maintaining clean and organized job sites, adhering to safety protocols.
  • Improved project timelines by effectively collaborating with team members on various framing projects.

Education

Diploma -

Joane Cardinal-Schubert High School
Calgary, AB
03.2022

Skills

  • Customer Retention
  • Quality Control
  • Service Estimates
  • Customer Service
  • Sales Expertise
  • Team player mentality

Languages

English
Professional Working

Timeline

Framing Carpenter

Nicks Specialty Framing LTD,Nick
06.2023 - 09.2023

Service Advisor

Precision Hyundai, Jackie
01.2022 - Current

Lube Service Technician

Mr Lube, Brad
08.2021 - 01.2022

Diploma -

Joane Cardinal-Schubert High School
Dante Shakur