Dante Nicolay
Fontana,CA
Summary
Passionate and experienced employee seeking a role with the opportunity to grow and utilize strong communication, problem-solving, and customer-focused skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Lab Accessioner
Brio Clinical
04.2023 - Current
- Accurately and efficiently accessioned patient samples into laboratory information systems and databases.
- Sorted and organized incoming specimens for processing and testing
- Demonstrated strong attention to detail to ensure proper sample identification and tracking
- Collaborated with other laboratory staff to prioritize and manage sample workflow efficiently
- Audited patient documentation and fixed any errors associated with demographics, specimen testing, and insurance/ICD-10 codes
- Communicated with other departments to ensure accurate specimen testing and prompt delivery of results to requesting facilities
- Restocked laboratory throughout day and ensured supplies were readily available
- Documented all specimen dropoffs in Google Chat, including third-party/on-site drop-offs, supply requests, sample counts
- Documented all accessioned samples into lab spreadsheet logs and end-of-day summary
- Assured all patient demographics were accurate, and billing information was on file
- Communicated with third-party facilities to update patient information
- Requested recollections for specimens that were not received or not viable for testing.
Imaging Assistant
RadNet
06.2022 - 03.2023
- Maintained high levels of quality, safety, and patient confidentiality, following hospital and regulatory guidelines during patient information collection and imaging procedures
- Collected comprehensive medical histories and meticulously documented vital information in medical records
- Enhanced patient comfort by answering questions, managing noise levels, and administering calming medications
- Alleviated patients' anxiety and fostered cooperation by educating them on procedure details, instructions, and expectations.
Crew Member
Panera Bread
03.2022 - 06.2022
- Expedited food service to ensure positive guest experiences
- Interacted warmly with guests, consistently delivering quality customer service
- Upheld exceptional standards of productivity and operational excellence
- Presented orders to guests in a timely manner, exceeding anticipated service times
- Assisted management in inventory control and stock ordering.
Barista
Starbucks
01.2021 - 02.2022
- Greeted and engaged customers, expertly taking beverage orders and providing personalized recommendations
- Prepared and served different varieties coffee, espresso drinks, blended drinks, and teas
- Demonstrated composure during high-volume periods and special events
- Adhered to health, safety, and sanitation guidelines, ensuring successful state inspections
- Resolved customer concerns promptly, maintaining brand loyalty
- Utilized POS systems for efficient and accurate customer payment processing.
Education
High School Diploma -
Jurupa Hills High School
Fontana, CA05.2022
Skills
- Cultivated guest relations and provided exceptional customer service
- Employed effective written communication
- Demonstrated phone and email etiquette Proficient in payment processing
- Detail-oriented with keen attention to accuracy
- Quick learner and adaptable
- Strong interpersonal skills
- Quick learner and adaptable
- Strong interpersonal skills
- Fluent in Spanish
- Revenue optimization expertise
- Proficient in Microsoft 365 & Google Spreadsheets
- Competent in Radiology Information System
Timeline
Lab Accessioner
Brio Clinical
04.2023 - Current
Imaging Assistant
RadNet
06.2022 - 03.2023
Crew Member
Panera Bread
03.2022 - 06.2022
Barista
Starbucks
01.2021 - 02.2022
High School Diploma -
Jurupa Hills High School
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