Dante Mcleod

• Team Leadership & Staff Management
• Supervise, train, and support retail staff to ensure high performance and adherence to company policies.
• Schedule employee shifts and manage time-off requests.
• Conduct performance evaluations and provide feedback for improvement.

Customer Service Oversight

• Ensure a high standard of customer service is maintained.
• Address and resolve customer complaints or concerns professionally and efficiently.
• Educate customers on cannabis products, including strains, effects, usage methods, and dosage.

Compliance & Regulation

• Ensure store operations comply with local, state/provincial, and federal cannabis laws.
• Monitor ID checks and enforce legal purchasing limits.
• Maintain accurate records for regulatory reporting and inspections.

Inventory Control

• Oversee daily inventory management including receiving, counting, and stocking products.
• Conduct regular audits to ensure accuracy and prevent loss or theft.
• Coordinate with suppliers and management to restock and manage product availability.

Sales & Reporting

• Monitor and analyze sales performance to meet or exceed targets.
• Prepare daily, weekly, and monthly sales reports.
• Implement promotions and track their effectiveness.

Store Maintenance

• Ensure the store is clean, organized, and visually appealing.
• Oversee safety procedures and ensure all equipment and facilities are maintained properly.

Cash Handling & POS Management

• Supervise daily cash handling and reconciliations.
• Train staff on point-of-sale systems and manage system troubleshooting when needed.

• Inspected building interiors and exteriors for needed repairs or replacements.
• Routinely inspected equipment for preventive and emergency maintenance needs.
• Repaired machines, equipment or structures using tools or equipment.
• Managed inventory of maintenance supplies and equipment.
• Identified problems during daily work inspections and addressed concerns.