Dante Edwards
Lindsay
Summary
Welcoming Customer Service adept at greeting customers, counting money and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include I am hard working, punctual, not afraid to get my hands dirty and customer satisfaction. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Dairy Queen
04.2022 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- worked drive thru and cashed out customers
- made all foods on the menu
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Kitchen Crew Member
Dante Club
09.2021 - 05.2022
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Maintained clean, trash-free workspaces to maximize productivity and safety
Education
Diploma - Conservation Biology
Fleming College
Lindsay, ON04.2025
High School Diploma -
Northern Collegiate Institute And Vocational School
Sarnia, ON06.2022
Skills
- Upbeat and Positive Personality
- Safe Work Practices
- Inventory Replenishment
- Building Customer Trust and Loyalty
- Excellent Attention to Detail
- Animal Observations
- Basic Animal Care
- Housekeeping Requirements
Accomplishments
-Received Fitness award for senior year.
-Viking of the month award, this award recognizes one outstanding student. A student that shows compassion and overall respect for students and faculty
- Awarded for best applied student in sciences in my high school
Additional Information
I have a passion for wildlife and the environment. My future career is to be working in conservation biology with marine life.
Timeline
Customer Service Associate
Dairy Queen
04.2022 - 08.2023
Kitchen Crew Member
Dante Club
09.2021 - 05.2022
Diploma - Conservation Biology
Fleming College
High School Diploma -
Northern Collegiate Institute And Vocational School
Similar Profiles
Megan KoppMegan Kopp
Crew Member Trainer at Dairy Queen Grill & ChillCrew Member Trainer at Dairy Queen Grill & Chill
Chase MeyerChase Meyer
Fast Food Worker at Dairy Queen Grill & ChillFast Food Worker at Dairy Queen Grill & Chill
Nevaeh FloresNevaeh Flores
Crew Member at Dairy QueenCrew Member at Dairy Queen