Dan Porter
Ottawa,Canada
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Operations
The Cupcake Lounge
07.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and profit margins.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Head Trainer
The Fitness Lab
03.2021 - 03.2024
- Daily communication with clients about their personal and physical goals and creating a safe environment to achieve them
- Experience in sales and customer service to current and potential clients.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
Manager
3 Brewers, Restaurant and Brewhouse
03.2021 - 06.2022
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
Bartender
The Heart and Crown Irish Pub
01.2020 - 03.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Trainer
McMaster University
10.2018 - 12.2019
- Trained the McMaster Women’s 2019 National Champions Basketball team and McMaster Women’s Volleyball team through their strength and conditioning program
- CERTIFICATES
- International Sports Science Association Certified (ISSA Certificate)
- First Aid and CPR C Certified
Education
Degree - Psychology
McMaster University
Hamilton, ON04.2020
Certificate - Business
Mohawk College
Hamilton, ON04.2020
Skills
- Client Relationship Management
- Collaborative Relationships
- Project Management
- Product and Service Sales
Certification
- Smart Serve Certified
- Ontario Food Handlers Certified
- ISSA Certified
- CPR and First Aid Certified
Timeline
Director of Operations
The Cupcake Lounge
07.2023 - Current
Head Trainer
The Fitness Lab
03.2021 - 03.2024
Manager
3 Brewers, Restaurant and Brewhouse
03.2021 - 06.2022
Bartender
The Heart and Crown Irish Pub
01.2020 - 03.2021
Trainer
McMaster University
10.2018 - 12.2019
Degree - Psychology
McMaster University
Certificate - Business
Mohawk College
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